To Next PageTo Next PageWhy does my Dimplex Evolve 50 trip the circuit breaker?
If the circuit breaker trips or the fuse blows when you turn on your Dimplex Indoor Fireplace, it is likely due to an improper circuit current rating. To resolve this, install the unit on a dedicated minimum 15 amp circuit.
How to fix Dimplex Evolve 50 if it doesn't turn on with touch controls?
If your Dimplex Indoor Fireplace doesn't turn on with the hidden touch controls, there could be a couple of reasons. First, ensure the unit is wired correctly, check the main disconnect panel, and verify the wall switch is on (if applicable) to ensure there is incoming power. Another possibility is that the front glass was installed after the unit was powered on. In this case, turn the power off (from breaker or outlet), install the front glass before turning the power back on.
How to turn on the heater on my Dimplex Evolve 50 Indoor Fireplace?
If the heater on your Dimplex Indoor Fireplace does not turn on, it could be because the heater is disabled. Try pressing and holding the designated buttons on the hidden touch controls simultaneously for 3 seconds to enable the heat function. Alternatively, if 'H--' is displayed, and heat installation is desired, reinstall the jumper on the main board (if available) or purchase a new main board.
What to do if my Dimplex Evolve 50 Indoor Fireplace shows an error code?
If an error code is displayed on your Dimplex Indoor Fireplace, it could be due to several reasons. The temperature cut-out might be activated. In this case, reset the breaker and wait 5 minutes before turning the unit back on. If the error persists, see Service Manual. Other potential causes include L1 voltage being too high or too low, or L1 current being too high. If any of these voltage or current issues persist, consult an electrician. Finally, the ambient temperature might be above 45° C (113° F) or below 5° C (41° F), in which case no action is required.
Why is my Dimplex Evolve 50 heater on but not producing heat?
If the heater is on in your Dimplex Indoor Fireplace, but there is no heat, the thermostat setting might be below the ambient temperature. Turn up the thermostat setting to be above the ambient temperature.
Why doesn't my Dimplex Evolve 50 turn on with the remote?
If your Dimplex Indoor Fireplace does not turn on with the remote control, the battery in the remote control might be dead or installed incorrectly. Replace the remote control battery and ensure it is installed with the + facing up.
This document is an installation and user's guide for the Dimplex Ignite Evolve electric fireplace, covering models 500002573 (Evolve 50), 500002574 (Evolve 60), 500002608 (Evolve 74), and 500002563 (Evolve 100). It provides comprehensive instructions for setting up, operating, and maintaining the fireplace, ensuring safe and efficient use.
The Dimplex Ignite Evolve electric fireplace is designed to provide warmth and ambiance to any room. It can be installed either partially-recessed into a 2"x4" framed wall or flush-mounted into a 2"x6" framed wall. The unit is not load-bearing, so the framing must support the weight of any building materials above it. For partially-recessed 2"x4" construction, an optional XLFTRIM kit (sold separately) is recommended to accommodate the protruding portion of the fireplace. The wiring entry is conveniently located on the right side at the bottom of the firebox, requiring careful planning during framing to route the power cable.
Before powering on the fireplace, the mirrored glass and front glass must be installed. The mirrored glass is secured into supports at the bottom of the unit and then tilted into a vertical position, held in place by a mounting bracket. The front glass is placed into a lip at the bottom of the firebox opening, tilted vertically, and then secured with screws and a hex key. It's crucial that the firebox is installed flush with the surrounding wall or framing, as any overhang can cause errors with the heater. The suction cup and hex key used for glass installation should be kept in a secure location for future maintenance.
The fireplace offers various media arrangement options to customize the aesthetic. Users can choose between acrylic crystals, tumbled glass embers, and driftwood. For acrylic media, large pieces are spaced along the back of the media tray, and smaller crystals are evenly distributed. For tumbled glass and driftwood, different colored glass pieces can be mixed and dispersed in the media tray, with driftwood pieces placed on top. Custom media ornaments can also be used, provided they fit easily without scratching the glass or bowing the media bed, and are not made of sand or liquid.
The Dimplex Ignite Evolve fireplace operates with Comfort$aver™ technology, which automatically adjusts the fan speed and heater wattage to maintain the desired room temperature. Once the set point is reached, the fan and heater will run at a low level to sustain the temperature. If the room temperature rises significantly, the heater will turn off and periodically cycle on to circulate air until heat is needed again. After the heater is turned off, there is a 2-minute cool-down period before the fan completely shuts off. The fireplace retains its last used settings after a power interruption.
Control of the fireplace is available through hidden touch controls located on the upper right of the unit, a multifunction IR remote control, and the Flame Connect app for mobile devices. For the remote control to function correctly, it must be pointed towards the front of the unit.
The fireplace offers a range of operational features:
Maintenance features are straightforward to ensure the longevity and performance of the fireplace.
The manual also includes troubleshooting tips for common issues such as the fireplace not turning on, the heater not working, circuit breaker trips, and error codes. For more detailed troubleshooting and error codes, users are directed to the Service Manual available on the Dimplex website.
General| Model | Evolve 50 |
|---|---|
| Type | Electric Fireplace |
| Style | Wall-mounted |
| Heat Output | 5000 BTU |
| Power Consumption | 1500W |
| Voltage | 120V |
| Finish | Black |
| Remote Control | Yes |
| Adjustable Thermostat | Yes |
| Heating Area | Up to 400 sq. ft. |
| Media | Crystals |
| Flame Effect | Optiflame LED |
