To Next PageTo Next PageWhy does my Dimplex Evolve 50 trip the circuit breaker?
If the circuit breaker trips or the fuse blows when you turn on your Dimplex Indoor Fireplace, it is likely due to an improper circuit current rating. To resolve this, install the unit on a dedicated minimum 15 amp circuit.
How to fix Dimplex Evolve 50 if it doesn't turn on with touch controls?
If your Dimplex Indoor Fireplace doesn't turn on with the hidden touch controls, there could be a couple of reasons. First, ensure the unit is wired correctly, check the main disconnect panel, and verify the wall switch is on (if applicable) to ensure there is incoming power. Another possibility is that the front glass was installed after the unit was powered on. In this case, turn the power off (from breaker or outlet), install the front glass before turning the power back on.
How to turn on the heater on my Dimplex Evolve 50 Indoor Fireplace?
If the heater on your Dimplex Indoor Fireplace does not turn on, it could be because the heater is disabled. Try pressing and holding the designated buttons on the hidden touch controls simultaneously for 3 seconds to enable the heat function. Alternatively, if 'H--' is displayed, and heat installation is desired, reinstall the jumper on the main board (if available) or purchase a new main board.
What to do if my Dimplex Evolve 50 Indoor Fireplace shows an error code?
If an error code is displayed on your Dimplex Indoor Fireplace, it could be due to several reasons. The temperature cut-out might be activated. In this case, reset the breaker and wait 5 minutes before turning the unit back on. If the error persists, see Service Manual. Other potential causes include L1 voltage being too high or too low, or L1 current being too high. If any of these voltage or current issues persist, consult an electrician. Finally, the ambient temperature might be above 45° C (113° F) or below 5° C (41° F), in which case no action is required.
Why is my Dimplex Evolve 50 heater on but not producing heat?
If the heater is on in your Dimplex Indoor Fireplace, but there is no heat, the thermostat setting might be below the ambient temperature. Turn up the thermostat setting to be above the ambient temperature.
Why doesn't my Dimplex Evolve 50 turn on with the remote?
If your Dimplex Indoor Fireplace does not turn on with the remote control, the battery in the remote control might be dead or installed incorrectly. Replace the remote control battery and ensure it is installed with the + facing up.
General| Model | Evolve 50 |
|---|---|
| Type | Electric Fireplace |
| Style | Wall-mounted |
| Heat Output | 5000 BTU |
| Power Consumption | 1500W |
| Voltage | 120V |
| Finish | Black |
| Remote Control | Yes |
| Adjustable Thermostat | Yes |
| Heating Area | Up to 400 sq. ft. |
| Media | Crystals |
| Flame Effect | Optiflame LED |
