Dimplex Nicole - User Manual

Questions and Answers

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Wanda AbbottSep 23, 2025
Why is my Dimplex Nicole Indoor Fireplace making grinding noises with the heater off?
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  Devin AndersonSep 23, 2025
  If you are experiencing grinding or excessive noise with the heater off on your Dimplex Indoor Fireplace, it could be due to the flicker rod hitting or rubbing against internal components or a defective flicker motor. Ensure the rod is straight and mounted properly in the bracket, spinning freely away from other components. Replace if necessary. If the issue persists, replace the flicker motor.
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Richard MillerAug 23, 2025
Why do lights dim when my Dimplex Nicole is on?
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  haydengaryAug 23, 2025
  If the lights dim in the room when your Dimplex Indoor Fireplace is on, the unit is likely drawing close to the circuit's current rating. To fix this, move the unit to another outlet or install the unit on a dedicated 15 amp circuit.
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uparrishAug 25, 2025
What to do if the heater is not turning on in my Dimplex Nicole?
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  Donald BensonAug 26, 2025
  If your Dimplex Indoor Fireplace's heater is not turning on, it could be due to several reasons. First, check the wiring connections to ensure they are not loose. If the wiring is intact, the issue might be a defective switch board, heater assembly, relay board, or display/control board. In any of these cases, replacing the defective part is recommended.
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Melissa RichardsAug 26, 2025
Why does my Dimplex Nicole heater turn off after a few minutes?
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  Nancy GordonAug 26, 2025
  If your Dimplex Indoor Fireplace's heater is turning off after a couple of minutes, it might be due to a buildup of dirt or dust in the heater assembly. Ensure that the exterior intake louvers and firebox cavity are free of dirt and dust. Alternatively, the heater assembly may be defective and require replacement.
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kquinnAug 27, 2025
What to do if the power cord of my Dimplex Nicole gets warm?
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  bestgaryAug 27, 2025
  If the power cord of your Dimplex Indoor Fireplace gets warm, it could be a sign of a defective power cord. If the cord gets hot to the touch, replace it.
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mary98Sep 18, 2025
Why is the heater not turning off on my Dimplex Indoor Fireplace?
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  diazmarySep 18, 2025
  If the heater is not turning off in your Dimplex Indoor Fireplace, it could be due to a defective switch board, thermistor, relay board, or display/control board. Replace the switch board, thermistor, relay board, or display / control board.
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ihillSep 15, 2025
What does “PF” mean on my Dimplex Indoor Fireplace display?
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  gmorrisSep 15, 2025
  If your Dimplex Indoor Fireplace's display is showing “PF”, it indicates that the thermistor wiring has become loose or the thermistor is defective. Check the thermistor wiring and replace the thermistor if necessary.
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elizabethstephensSep 16, 2025
Why does my Dimplex Indoor Fireplace only have one level of heat?
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  James ReynoldsSep 16, 2025
  If only one level of heat is coming on in your Dimplex Indoor Fireplace, it could be due to loose heater wiring or a defective relay board. Check the heater wiring and replace the relay board if necessary.
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Anita HardySep 6, 2025
Why doesn't my Dimplex Nicole Indoor Fireplace turn on with the remote?
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  Ashley FisherSep 6, 2025
  If your Dimplex Indoor Fireplace does not turn on in Remote Mode, first, install a new battery into the remote control. If that doesn't solve the problem, the display/control board may be defective and require replacement.
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angelafranklinSep 3, 2025
Why does the heater fan in my Dimplex Nicole run continuously?
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  Teresa BarberSep 3, 2025
  If the heater fan in your Dimplex Indoor Fireplace runs continuously, it indicates a defective heater assembly that needs to be replaced.

Summary

Operation

Standby Controls

Controls the unit's power state, turning it on and off.

Flame Effects Control

Manages the activation and deactivation of the flame effect.

Heater On;Off Settings

Cycles through low heat, high heat, and off modes for the heater.

Thermostat Adjustment

Allows adjustment of the desired set temperature for heating.

Ambient Color Themes

Selects different preset combinations of ambient lighting colors.

Light Brightness Control

Adjusts the intensity of the unit's internal lights.

Sleep Timer Function

Enables automatic shut-off of the fireplace after a set time period.

Maintenance

Glass Cleaning Procedures

Instructions for cleaning the partially reflective glass panel.

Fireplace Surface Care

Guidance on cleaning the painted surfaces of the fireplace.

Servicing Recommendations

Recommends authorized personnel for all servicing beyond basic cleaning.

Exploded Parts Diagram

Wiring Diagram

Partially Reflective Glass Replacement

Switchboard Replacement

Display;Control Board Replacement

Power Cord Replacement

Relay Board Replacement

AC;DC Adapter Replacement

Heater Assembly Replacement

Flicker Rod Replacement

Flicker Motor Replacement

LED Light Strip Replacement

Troubleshooting Guide