Dimplex DFI2309 User Manual

Dimplex DFI2309

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Owner’s Manual

Model

DFI2309

DFI2310

7205650300R02

IMPORTANT SAFETY INFORMATION: 

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

Table of Contents

Other manuals for Dimplex DFI2309

Parts And Service Manual16 pages

Service Manual21 pages

Practical User's Guide11 pages

Questions and Answers:

C
Christy WalkerAug 21, 2025
Why does my Dimplex Indoor Fireplace trip the circuit breaker?
- J
  Jonathan TannerAug 21, 2025
  If your Dimplex Indoor Fireplace trips the circuit breaker or blows a fuse when turned on, it could be due to a short in the unit's wiring, in which case you should trace the wiring. Alternatively, the current rating of the circuit breaker or fuse may be insufficient due to additional appliances. Try plugging the unit into another outlet or installing it on a dedicated 15 amp circuit.
K
kimberly29Aug 22, 2025
Why do lights dim when my Dimplex DFI2309 is on?
- T
  Thomas CarrollAug 23, 2025
  If the lights dim in the room when your Dimplex Indoor Fireplace is on, it's likely that the unit is drawing close to the circuit's current rating. Try moving the unit to another outlet, or install it on a dedicated 15 amp circuit.
J
Jacob HopkinsAug 25, 2025
What to do if Dimplex DFI2309 Indoor Fireplace does not turn on with remote?
- J
  jessica97Aug 25, 2025
  If your Dimplex Indoor Fireplace isn't turning on using the remote control, try the following: * Ensure the remote control is initialized to the fireplace. * Install a new battery into the remote control and reinitialize it if necessary. * If the above steps don't work, consider replacing the remote control or the remote control receiver, and then initialize them.
R
Robert JonesAug 26, 2025
Why does my Dimplex DFI2309 turn on and off by itself?
- N
  nmurphyAug 26, 2025
  If your Dimplex Indoor Fireplace turns on or off by itself, it could be due to a few reasons. The remote control might have a similar frequency to other remotes in the area. In this case, replace the remote control and initialize both the remote control and the remote control receiver. It could also be radio frequency disturbance from outside sources. If this is the case, replace the remote control and remote control receiver, where necessary, and then initialize them.
T
Tony WernerAug 27, 2025
Why is the power cord on my Dimplex DFI2309 getting warm?
- A
  Ashley CarrollAug 27, 2025
  A slight warmth in the power cord of your Dimplex Indoor Fireplace is normal when the heater is on. However, if the cord gets hot to the touch, replace the power cord, as it may be defective.
K
kristin87Aug 29, 2025
Why does my Dimplex DFI2309 Indoor Fireplace heater turn off after a few minutes?
- S
  Stephen FosterAug 29, 2025
  If your Dimplex Indoor Fireplace heater is turning off after a couple of minutes of operation, it could be due to a buildup of dirt or dust in the heater assembly. Ensure that the exterior intake louvers and firebox cavity are free of dirt and dust. Alternatively, the heater assembly may be defective, requiring replacement.
D
Dana SmithAug 30, 2025
Why is the fan on my Dimplex Indoor Fireplace running but there's no heat?
- J
  Jennifer BlackwellAug 30, 2025
  If your Dimplex Indoor Fireplace heater fan turns on but isn't producing heat, first refer to the Operation Section for proper operation. If the issue persists, trace the wiring in the unit for any loose connections. It's also possible that the heater switches or the heater assembly are defective, requiring replacement.
T
Todd StoneSep 1, 2025
How to fix Dimplex Indoor Fireplace that won't turn on manually?
- K
  Kenneth JohnsonSep 1, 2025
  If your Dimplex Indoor Fireplace is not turning on manually, refer to the Operation Section for proper operation. Check the fuse/breaker panel for any issues. Inspect the wiring connections for any looseness. The On/Off or 3-Position Switch (depending on the model) may be defective and require replacement. Finally, the Remote Control Receiver may be defective, requiring replacement and initialization with the Remote Control.
W
wernerphillipSep 3, 2025
Is it normal for the heating element in my Dimplex DFI2309 Indoor Fireplace to glow red?
- S
  Steven ClarkSep 3, 2025
  If the heating element in your Dimplex Indoor Fireplace is glowing red, small glowing sections are considered normal. However, if larger glowing sections are causing the heater to trip the thermal cutout, unplug the unit, discontinue use, and replace the heater assembly.
R
Richard RussellSep 4, 2025
Why isn't the heater on my Dimplex Indoor Fireplace working, but the flame is?
- J
  Jason ThompsonSep 5, 2025
  If your Dimplex Indoor Fireplace heater is not turning on, but the flame effect is still functioning, refer to the Operation Section for proper operation. Trace the wiring in the unit for any loose connections. The heater switches or the heater assembly may be defective, requiring replacement.

Dimplex DFI2309 Specifications

General

Brand	Dimplex
Model	DFI2309
Category	Indoor Fireplace
Language	English

Summary

Welcome & Congratulations

IMPORTANT INSTRUCTIONS

Fireplace Installation

Operation

On/Off Switches and Heater Control

Details the three-position, low heat, and high heat switches.

Resetting the Temperature Cutoff Switch

Procedure to reset the heater's overheating protection.

Remote Control Operation

How to use the integrated remote for on/off functions.

Remote Control Initialization

Steps to re-synchronize the remote control transmitter and receiver.

Battery Replacement

Instructions for replacing the battery in the remote transmitter.

Maintenance

Light Bulb Replacement

Guide to replacing burnt-out light bulbs for flame effect.

Glass Cleaning

Instructions for cleaning the fireplace glass surface.

Surface Cleaning

How to clean painted surfaces using warm water.

Unit Storage

Guidelines for storing the unit when not in use.

Warranty

One Year Limited Warranty Scope

Defines which products and regions are covered by the warranty.

Warranty Exclusions and Coverage

Lists items not covered and duration of coverage.

Obtaining Warranty Service

How to get service and what Dimplex will do for defects.

Purchaser's Responsibilities for Service

Details purchaser's role in removal, transport, and costs.

Dimplex's Service Responsibilities

What Dimplex will do for repairs or replacements.

Limitations on Liability

What Dimplex is not responsible for regarding warranty services.

State and Provincial Law Application

Explains how local laws interact with the warranty.

Replacement Parts

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