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Dimplex DFI23096A - User Manual

Dimplex DFI23096A
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Owners Manual
Model
DFI2309
DFI2310
7205650300R04
IMPORTANT SAFETY INFORMATION: Always read this manual rst
before attempting to install or use this replace. For your safety, always
comply with all warnings and safety instructions contained in this manual
to prevent personal injury or property damage.
To view the full line of Dimplex products, please visit
www.dimplex.com

Questions and Answers

  • G
    Greg KentSep 9, 2025
    Why is the flame not bright on my Dimplex DFI23096A?
    • N
      Nicole PearsonSep 9, 2025
      If the flame in your Dimplex Indoor Fireplace is not bright or not visible, replace the light bulbs. Also, check the wiring connections for any looseness. If the issue persists, the light harness may be defective and need to be replaced.
  • J
    Joshua MunozAug 23, 2025
    Why do lights dim when my Dimplex DFI23096A Indoor Fireplace is on?
    • G
      Gregory FitzgeraldAug 23, 2025
      If the lights dim in the room when your Dimplex Indoor Fireplace is on, it's likely that the unit is drawing close to the circuit's current rating. Try moving the unit to another outlet, or install it on a dedicated 15 amp circuit.
  • T
    Tamara WalkerAug 25, 2025
    What to do if Dimplex Indoor Fireplace does not turn on with remote?
    • L
      Lisa FarrellAug 25, 2025
      If your Dimplex Indoor Fireplace isn't turning on using the remote control, try the following: * Ensure the remote control is initialized to the fireplace. * Install a new battery into the remote control and reinitialize it if necessary. * If the above steps don't work, consider replacing the remote control or the remote control receiver, and then initialize them.
  • A
    Alexa TaylorAug 26, 2025
    Why does my Dimplex DFI23096A Indoor Fireplace turn on and off by itself?
    • J
      janice09Aug 27, 2025
      If your Dimplex Indoor Fireplace turns on or off by itself, it could be due to a few reasons. The remote control might have a similar frequency to other remotes in the area. In this case, replace the remote control and initialize both the remote control and the remote control receiver. It could also be radio frequency disturbance from outside sources. If this is the case, replace the remote control and remote control receiver, where necessary, and then initialize them.
  • M
    Michael BakerAug 27, 2025
    Why is the power cord on my Dimplex DFI23096A getting warm?
    • C
      Chris QuinnAug 27, 2025
      A slight warmth in the power cord of your Dimplex Indoor Fireplace is normal when the heater is on. However, if the cord gets hot to the touch, replace the power cord, as it may be defective.
  • A
    Ashley GutierrezAug 29, 2025
    Why does my Dimplex DFI23096A heater turn off after a few minutes?
    • C
      cheryl63Aug 29, 2025
      If your Dimplex Indoor Fireplace heater is turning off after a couple of minutes of operation, it could be due to a buildup of dirt or dust in the heater assembly. Ensure that the exterior intake louvers and firebox cavity are free of dirt and dust. Alternatively, the heater assembly may be defective, requiring replacement.
  • T
    Taylor RandolphSep 17, 2025
    Why is light leaking around the log set of my Dimplex Indoor Fireplace?
    • J
      James HallSep 18, 2025
      If light is leaking around the log set of your Dimplex Indoor Fireplace, check the log set for proper fit.
  • C
    Carolyn BrownSep 18, 2025
    What to do if the heater on my Dimplex DFI23096A won't turn off?
    • P
      Phillip HoffmanSep 18, 2025
      If your Dimplex Indoor Fireplace heater is not turning off, refer to the Operation Section for proper operation. If the issue continues, the heater switches may be defective and require replacement.
  • V
    vjordanSep 7, 2025
    Why is the flame frozen on my Dimplex Indoor Fireplace?
    • R
      Rodney HansenSep 7, 2025
      If the flame in your Dimplex Indoor Fireplace is frozen, check the wiring connections for any looseness. It's also possible that the flicker motor is defective and needs to be replaced.
  • D
    David NelsonSep 4, 2025
    Why isn't the heater on my Dimplex Indoor Fireplace working, but the flame is?
    • M
      Michael WolfeSep 4, 2025
      If your Dimplex Indoor Fireplace heater is not turning on, but the flame effect is still functioning, refer to the Operation Section for proper operation. Trace the wiring in the unit for any loose connections. The heater switches or the heater assembly may be defective, requiring replacement.

Overview

This document is an owner's manual for the Dimplex electric fireplace models DFI2309 and DFI2310. It provides important safety information, installation instructions, operational guidelines, and maintenance procedures to ensure safe and effective use of the fireplace.

Function Description

The Dimplex electric fireplace is designed to provide the ambiance of a traditional fireplace with the convenience and safety of an electric appliance. It features a heater that can operate at low or high heat settings, and it includes a flame effect to simulate burning logs and embers. The unit is intended for indoor use and can be installed into an existing fireplace opening or as a standalone unit with appropriate clearances.

Usage Features

The fireplace offers both manual and remote control operation.

Manual Controls:

The unit is equipped with a 3-position switch (A) for primary control:

  • "I" position: Enables manual operation, bypassing the remote control.
  • "II" position: Activates remote control operation, allowing the unit to be turned ON and OFF using the provided remote.
  • "O" position: Turns the unit OFF.

Additionally, there are separate switches for heat control:

  • Low Heat On/Off Switch (B): Supplies power to the heater fan and element for low heat operation when in the ON position.
  • High Heat On/Off Switch (C): Supplies power for high heat operation when in the ON position. For high heat to function, the Low Heat Switch (B) must also be in the ON position.

Remote Control:

The fireplace comes with an integrated On/Off remote control. To use the remote, the 3-position switch (A) must be set to the "II" position.

  • ON Button: Turns the fireplace ON.
  • OFF Button: Turns the fireplace OFF.

Remote Control Initialization/Reprogramming:

If the remote control ceases to operate the fireplace, it can be re-initialized:

  1. Set the 3-position switch (A) to the "O" (Off) position.
  2. Wait a minimum of five seconds.
  3. Set the 3-position switch (A) to the "II" (Remote Control) position.
  4. Within 10 seconds of changing the switch position, press the ON button on the remote control. This synchronizes the remote control and the fireplace receiver. It's important to complete this step within 10 seconds.

Temperature Cut-off Switch:

The heater is equipped with an automatic safety device to prevent overheating. If the heater overheats, it will automatically cut out and will not come back on without being reset. To reset, switch the 3-position switch (A) to the "O" (Off) position and wait five minutes before switching the unit back on. If continuous resetting is required, the unit should be unplugged, and a local dealer should be contacted.

Installation:

The electric insert must be installed in an opening with minimum dimensions of 24 inches (61 cm) wide, 21.5 inches (54.6 cm) high, and 12 inches (30.5 cm) deep. The fireplace does not require any additional venting. When installing into an existing fireplace:

  1. Seal all drafts and vents with non-fibrous insulation to prevent chimney debris from falling onto the fireplace. Avoid installing in damp fireplaces.
  2. Cap the chimney flue to prevent rain entry.
  3. Plan the electric power supply. A 15-amp, 120-volt circuit is required, with a dedicated circuit preferred, especially if the circuit breaker trips regularly.
  4. Install an outlet in the existing fireplace. If not possible, the power cord can run along the hearth to a nearby outlet.
  5. Ensure the insert power is off, then plug the insert into the outlet and slide it into the existing fireplace.
  6. Push the insert into the firebox and center it within the opening. Adjust the four feet on the bottom of the insert by turning them counter-clockwise to raise and clockwise to lower, ensuring it is level with the existing fireplace hearth.
  7. Install the trim kit (if applicable) and push it back until it is flat against the finished wall. It is crucial to ensure adequate airflow if using existing fireplace screens and to avoid using existing fireplace doors that close, as this can seal off the insert and prevent heat exhaustion. If installed behind bi-fold doors, they must remain open when the heater is in use.

Maintenance Features

Regular maintenance is essential for the safe and efficient operation of the fireplace. Always disconnect power before performing any maintenance or cleaning to reduce the risk of electric shock, fire, or damage.

General Cleaning:

The fireplace should not be operated with an accumulation of dust or dirt, as this can lead to heat buildup and damage. The heater should be inspected regularly, at least yearly.

Fireplace Surface Cleaning:

Use warm water only to clean painted surfaces. Do not use abrasive cleaners.

Glass Cleaning:

The glass is cleaned at the factory. During shipment or installation, dust particles may accumulate and can be removed by buffing lightly with a clean, dry cloth. For fingerprints or other marks, use a damp cloth with a good quality household glass cleaner. Dry completely with a lint-free cloth or paper towel. Do not use abrasive cleaners or spray directly onto the glass surface.

Light Bulb Replacement:

Light bulbs need replacement when a dark section of the flame becomes noticeable. There are two bulbs under the log set that generate the flames and embers.

  • Light Bulb Requirements: Two clear chandelier or candelabra bulbs with an E-12 (small) socket base, 60 Watt rating (e.g., GE 60BC or Philips 60CTC). Do not exceed 60 Watts per bulb.
  • Replacement Procedure:
    1. Allow at least 10 minutes for the light bulbs and heater to cool before starting.
    2. Using a Phillips screwdriver, remove the screws from the Log Grate.
    3. Remove the Log Set by lifting it straight up. Some force may be necessary as it fits tightly.
    4. (DFI2310 only) Disconnect the Log Set LED Wire Harness from the unit.
    5. Unscrew the bulbs counter-clockwise.
    6. Insert and install new bulbs.
    7. (DFI2310 only) Reconnect the Log Set LED Wire Harness to the unit.
    8. Replace the Log Set into the insert.
    9. Replace the Log Grate and install the screws removed in step 2.

Battery Replacement (Remote Control):

  1. Slide the battery cover open on the hand-held transmitter.
  2. Correctly install one 12 Volt (A23) battery in the battery holder.
  3. Close the battery cover. Batteries must be recycled or disposed of properly according to local authority or retailer advice.

Servicing:

Except for light bulb replacement and cleaning, all other servicing should be performed by an authorized service representative. Do not attempt to wire new outlets or circuits yourself; always use a licensed electrician.

Dimplex DFI23096A Specifications

General IconGeneral
Model NumberDFI23096A
TypeElectric Fireplace
Voltage120V
Wattage1500W
Heating AreaUp to 400 sq. ft.
Flame EffectYes
Remote ControlYes
FinishBlack
Adjustable ThermostatYes
Flame TechnologyLED

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