Dimplex XL18N - User Manual

Other manuals for Dimplex XL18N

Installation Instructions8 pages

Questions and Answers

W
William DurhamAug 8, 2025
Why is my Dimplex XL18N Heater too cold?
- W
  Wayne ThorntonAug 8, 2025
  If your Dimplex heater is too cold, it could be due to a few reasons. There might have been a power interruption affecting the charge, so check the off-peak circuit, wall switch, fuse, and consumer unit. Also, if you have an automatic (XLS) heater and the room is already warm, it won't take an unnecessary charge. In this case, turn the INPUT control down. You can also try turning up the INPUT control, but note that this may take up to 24 hours to take effect.
A
Ann TerryAug 13, 2025
How to make my Dimplex Heater warmer in the evening?
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  uhallAug 13, 2025
  To make your Dimplex heater warmer in the evening, set the OUTPUT control to minimum and then turn it to maximum when you want more heat. Remember to return it to minimum before you go to bed so that the heater can take a full charge.
A
Anna ManningAug 20, 2025
Why is one of my Dimplex Heaters colder than the other?
- J
  Justin BrownAug 20, 2025
  If you have two automatic (XLS) Dimplex heaters in one area, they might be affecting each other. To resolve this, set one heater higher as a primary heat source and the other lower to provide supporting heat. This will prevent them from cancelling each other out and taking a reduced charge.
D
Daniel WallsAug 26, 2025
What to do if my Dimplex XL18N Heater is too hot?
- H
  hroseAug 26, 2025
  If your Dimplex heater is too hot, turn the INPUT control down and the OUTPUT control to minimum. Keep in mind that these adjustments may take up to 24 hours to take effect.
A
Adrian GrahamSep 1, 2025
Why does my Dimplex XL18N Heater smell?
- D
  David GonzalezSep 1, 2025
  Apart from the initial commissioning period or dust accumulation after inactivity, your Dimplex heater should not emit smells. If decorating is planned, turn off the storage heater and ensure the room is well-ventilated before turning it back on. Soot deposits from lit cigarettes, candles, and oil burners, combined with the convection effect of the heater, can also cause smells. Installing a shelf above the heater, with at least 250mm clearance, can divert heat and prevent soot buildup on the wall.

Summary

Contact Details

Operating Instructions

Setting Up Your New Heater

Instructions for initial setup and commissioning of the heater, including important safety notes.

Safety Precautions

Key safety warnings and precautions regarding heater operation, covering hot surfaces and ventilation.

Benefits of Storage Heating

Explanation of advantages of storage heaters, including continuous heat emission and temperature maintenance.

Know Your Heater

Details on off-peak electricity supply, charging process, and how heaters store and release heat.

Heater Controls and Operation

Setting the INPUT Control

Guidance on adjusting the INPUT control for automatic and manual models to set desired heat storage.

OUTPUT Boost Heating Control

Explanation of the OUTPUT control for manual and automatic boost heating release for models XL12N onwards.

Seasonal and Holiday Settings

Summer Settings

Instructions for switching off the heater during summer months and turning it back on for heating.

Preparing for Colder Weather

Guidance on turning the heater on for winter, allowing charge time, and adjusting controls.

Holiday Settings

Advice on settings for summer holidays (off) and winter holidays (frost protection).

Troubleshooting Guide

Common Heater Issues

Solutions for common problems like heater being too cold, too hot, or not providing enough heat.

Smells and Wall Marks

Troubleshooting advice for unusual smells and black marks on the wall caused by the heater.

After Sales and Support

Cleaning and Maintenance

Instructions for cleaning the heater's external appearance and precautions for decorating nearby.

After Sales Service and Spare Parts

Information on product guarantee, obtaining after-sales support, and purchasing spare parts.

Protective Guards and Recycling

Details on ordering protective guards and proper recycling procedures for electrical products.