Dimplex XLS24N - User Manual

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Table of Contents

Other manuals for Dimplex XLS24N

Installation Instructions8 pages

Questions and Answers

D
David CampbellAug 8, 2025
Why is my Dimplex Heater too cold?
- R
  robert36Aug 8, 2025
  If your Dimplex heater is too cold, it could be due to a few reasons. There might have been a power interruption affecting the charge, so check the off-peak circuit, wall switch, fuse, and consumer unit. Also, if you have an automatic (XLS) heater and the room is already warm, it won't take an unnecessary charge. In this case, turn the INPUT control down. You can also try turning up the INPUT control, but note that this may take up to 24 hours to take effect.
G
gericksonAug 14, 2025
How to make my Dimplex XLS24N warmer in the evening?
- K
  Kathy WardAug 14, 2025
  To make your Dimplex heater warmer in the evening, set the OUTPUT control to minimum and then turn it to maximum when you want more heat. Remember to return it to minimum before you go to bed so that the heater can take a full charge.
S
Scott CoxAug 20, 2025
Why is one of my Dimplex Heaters colder than the other?
- P
  Paula SmithAug 20, 2025
  If you have two automatic (XLS) Dimplex heaters in one area, they might be affecting each other. To resolve this, set one heater higher as a primary heat source and the other lower to provide supporting heat. This will prevent them from cancelling each other out and taking a reduced charge.
N
Nicole ClayAug 26, 2025
What to do if my Dimplex XLS24N Heater is too hot?
- S
  sarayorkAug 26, 2025
  If your Dimplex heater is too hot, turn the INPUT control down and the OUTPUT control to minimum. Keep in mind that these adjustments may take up to 24 hours to take effect.
G
gandersonAug 31, 2025
Why does my Dimplex XLS24N Heater smell?
- R
  Ronald RochaAug 31, 2025
  Apart from the initial commissioning period or dust accumulation after inactivity, your Dimplex heater should not emit smells. If decorating is planned, turn off the storage heater and ensure the room is well-ventilated before turning it back on. Soot deposits from lit cigarettes, candles, and oil burners, combined with the convection effect of the heater, can also cause smells. Installing a shelf above the heater, with at least 250mm clearance, can divert heat and prevent soot buildup on the wall.

Summary

Contact and Support Information

Dimplex Customer Contact Details

Provides telephone, email, and website details for customer service and support.

Operating Instructions and Heater Basics

Model Identification

Lists the specific storage heater models covered by these instructions.

Benefits of Storage Heating

Explains the advantages of storage heaters for maintaining room temperature.

How Storage Heaters Work

Details the off-peak electricity charging process and heat release mechanism.

Safety and Setup Procedures

Initial Setup Warnings

Covers initial smell, ventilation, and supervision during the first 48 hours of operation.

Heater Safety Precautions

Details warnings regarding hot surfaces, obstructions, and proper usage to prevent hazards.

Installation and Fixing Safety

Emphasizes the heater's weight, secure fixing, and precautions during reassembly.

Using Heater Controls

Control Panel Overview

Describes the location and function of the heater's two main controls.

Commissioning Your Heater

Step-by-step guide to the initial 48-hour commissioning process for new heaters.

Setting the INPUT Control

Explains how to adjust the INPUT control for optimal comfort based on model type.

Using the OUTPUT Control

Details manual and automatic boost functions via the OUTPUT control for heat release.

Seasonal and Holiday Operations

Summer and Winter Settings

Guidance on switching off for summer and preparing for colder weather in winter.

Holiday Usage Recommendations

Advice on managing the heater during summer holidays and winter frost protection.

Troubleshooting and Maintenance

Resolving Heater Issues

Common problems like cold/hot heaters and their solutions.

Addressing Smells and Marks

Explains causes and solutions for unusual smells or wall marks.

Cleaning and After-Sales Support

Instructions for cleaning, warranty, spare parts, protective guards, and recycling.

Summary

Contact and Support Information

Dimplex Customer Contact Details

Provides telephone, email, and website details for customer service and support.

Operating Instructions and Heater Basics

Model Identification

Lists the specific storage heater models covered by these instructions.

Benefits of Storage Heating

Explains the advantages of storage heaters for maintaining room temperature.

How Storage Heaters Work

Details the off-peak electricity charging process and heat release mechanism.

Safety and Setup Procedures

Initial Setup Warnings

Covers initial smell, ventilation, and supervision during the first 48 hours of operation.

Heater Safety Precautions

Details warnings regarding hot surfaces, obstructions, and proper usage to prevent hazards.

Installation and Fixing Safety

Emphasizes the heater's weight, secure fixing, and precautions during reassembly.

Using Heater Controls

Control Panel Overview

Describes the location and function of the heater's two main controls.

Commissioning Your Heater

Step-by-step guide to the initial 48-hour commissioning process for new heaters.

Setting the INPUT Control

Explains how to adjust the INPUT control for optimal comfort based on model type.

Using the OUTPUT Control

Details manual and automatic boost functions via the OUTPUT control for heat release.

Seasonal and Holiday Operations

Summer and Winter Settings

Guidance on switching off for summer and preparing for colder weather in winter.

Holiday Usage Recommendations

Advice on managing the heater during summer holidays and winter frost protection.

Troubleshooting and Maintenance

Resolving Heater Issues

Common problems like cold/hot heaters and their solutions.

Addressing Smells and Marks

Explains causes and solutions for unusual smells or wall marks.

Cleaning and After-Sales Support

Instructions for cleaning, warranty, spare parts, protective guards, and recycling.

Dimplex XLS24N Specifications

General

Model Number	XLS24N
Power Output	2.4 kW
Wattage	2400 W
Voltage	230 V
Heat Settings	2
Thermostat	Yes
Thermostat Type	Electronic
24 Hour Timer	No
Safety Cut Out	Yes
Safety Features	Overheat protection
Color	White
Type	Panel Heater

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