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Dimplex XLS12N - User Manual

Dimplex XLS12N
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Pleaseusethefollowingdetailsifyouneedto
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Telephone:08448793588
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Table of Contents

Other manuals for Dimplex XLS12N

Preview: Installation Instructions
Installation Instructions8 pages

Questions and Answers

  • M
    martinezbruceAug 1, 2025
    Why is my Dimplex Heater too cold?
    • S
      sdaltonAug 1, 2025
      If your Dimplex heater is too cold, it could be due to a few reasons. There might have been a power interruption affecting the charge, so check the off-peak circuit, wall switch, fuse, and consumer unit. Also, if you have an automatic (XLS) heater and the room is already warm, it won't take an unnecessary charge. In this case, turn the INPUT control down. You can also try turning up the INPUT control, but note that this may take up to 24 hours to take effect.
  • I
    igregoryAug 7, 2025
    How to make my Dimplex XLS12N Heater warmer in the evening?
    • R
      Rebecca ThompsonAug 7, 2025
      To make your Dimplex heater warmer in the evening, set the OUTPUT control to minimum and then turn it to maximum when you want more heat. Remember to return it to minimum before you go to bed so that the heater can take a full charge.
  • T
    Timothy WyattAug 13, 2025
    Why is one of my Dimplex Heaters colder than the other?
    • A
      Angela BarrAug 13, 2025
      If you have two automatic (XLS) Dimplex heaters in one area, they might be affecting each other. To resolve this, set one heater higher as a primary heat source and the other lower to provide supporting heat. This will prevent them from cancelling each other out and taking a reduced charge.
  • J
    Jason WeissAug 19, 2025
    What to do if my Dimplex XLS12N Heater is too hot?
    • B
      Bradley SmithAug 19, 2025
      If your Dimplex heater is too hot, turn the INPUT control down and the OUTPUT control to minimum. Keep in mind that these adjustments may take up to 24 hours to take effect.
  • C
    Christina Gilbert MDAug 25, 2025
    Why does my Dimplex XLS12N Heater smell?
    • J
      Julia JohnsonAug 26, 2025
      Apart from the initial commissioning period or dust accumulation after inactivity, your Dimplex heater should not emit smells. If decorating is planned, turn off the storage heater and ensure the room is well-ventilated before turning it back on. Soot deposits from lit cigarettes, candles, and oil burners, combined with the convection effect of the heater, can also cause smells. Installing a shelf above the heater, with at least 250mm clearance, can divert heat and prevent soot buildup on the wall.

Summary

Contact Details

Telephone and Email Support

Provides the official telephone number and email address for customer inquiries and support services.

Website Support Resources

Lists available information and resources on the Dimplex website for customer support.

Operating Instructions

Initial Setup and Safety Precautions

Crucial instructions for setting up a new heater and essential safety warnings for operation.

Understanding Storage Heating Principles

Explains the benefits of storage heating and how the heater works using off-peak electricity.

Input Control for Heating Adjustment

Details on setting the 'INPUT' control for automatic and manual models to manage stored heat.

Output Control for Heat Release

Instructions for using the 'OUTPUT' control for manual or automatic heat boost release.

Seasonal and Holiday Operation Modes

Guidance on adjusting heater settings for summer, winter, and holiday periods.

Troubleshooting Guide

Heater Temperature and Performance Issues

Solutions for heaters being too cold, too hot, or not warming the room sufficiently.

Heater Operation and Appearance Problems

Addresses uneven heating, unusual smells, and black marks on walls near the heater.

Product Care and Support

Cleaning and Maintenance

Recommendations for cleaning the heater's external appearance and general maintenance.

After Sales Service and Spare Parts

Information on product guarantee, obtaining spare parts, and customer support contact.

Protective Guards and Recycling

Details on available protective guards and environmentally responsible disposal options.

Dimplex XLS12N Specifications

General IconGeneral
Model NumberXLS12N
Power Output1200W
Frost ProtectionYes
TimerNo
Voltage230-240 V
Frequency50 Hz
Overheat ProtectionYes
Weight43 kg
TypePanel Heater
Heat Output1200W
ControlsManual
MountingWall-mounted

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