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Dimplex XLS18N - User Manual

Dimplex XLS18N
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Table of Contents

Other manuals for Dimplex XLS18N

Preview: Installation Instructions
Installation Instructions8 pages

Questions and Answers

  • C
    Cassie BoyleAug 8, 2025
    Why is my Dimplex Heater too cold?
    • S
      Stephen BruceAug 8, 2025
      If your Dimplex heater is too cold, it could be due to a few reasons. There might have been a power interruption affecting the charge, so check the off-peak circuit, wall switch, fuse, and consumer unit. Also, if you have an automatic (XLS) heater and the room is already warm, it won't take an unnecessary charge. In this case, turn the INPUT control down. You can also try turning up the INPUT control, but note that this may take up to 24 hours to take effect.
  • B
    Brian DavisAug 13, 2025
    How to make my Dimplex Heater warmer in the evening?
    • W
      William MaynardAug 14, 2025
      To make your Dimplex heater warmer in the evening, set the OUTPUT control to minimum and then turn it to maximum when you want more heat. Remember to return it to minimum before you go to bed so that the heater can take a full charge.
  • M
    Mark JacksonAug 19, 2025
    Why is one of my Dimplex Heaters colder than the other?
    • W
      Wayne NelsonAug 19, 2025
      If you have two automatic (XLS) Dimplex heaters in one area, they might be affecting each other. To resolve this, set one heater higher as a primary heat source and the other lower to provide supporting heat. This will prevent them from cancelling each other out and taking a reduced charge.
  • C
    Casey MartinezAug 27, 2025
    What to do if my Dimplex XLS18N Heater is too hot?
    • A
      Alan SimsAug 27, 2025
      If your Dimplex heater is too hot, turn the INPUT control down and the OUTPUT control to minimum. Keep in mind that these adjustments may take up to 24 hours to take effect.
  • K
    kevin90Sep 1, 2025
    Why does my Dimplex XLS18N smell?
    • J
      Justin CrawfordSep 1, 2025
      Apart from the initial commissioning period or dust accumulation after inactivity, your Dimplex heater should not emit smells. If decorating is planned, turn off the storage heater and ensure the room is well-ventilated before turning it back on. Soot deposits from lit cigarettes, candles, and oil burners, combined with the convection effect of the heater, can also cause smells. Installing a shelf above the heater, with at least 250mm clearance, can divert heat and prevent soot buildup on the wall.

Summary

Contact Dimplex Support

Customer Contact Information

Provides telephone number, email address, and website for customer support inquiries.

Dimplex Storage Heater Operating Instructions

Models Covered

Lists the specific Dimplex storage heater models (XLN and XLSN) included in this manual.

Heater Safety and Initial Setup

Important Setup and Ventilation

Details initial setup, smell precautions, ventilation, and advice for vulnerable individuals.

Surface Heat and Usage Warnings

Advises on hot surfaces, potential for burns, and supervision requirements for children.

Airflow Obstruction and Covering

Prohibits covering the heater or obstructing air outlets to prevent overheating and damage.

Heater Weight and Secure Fixing

Emphasizes the heater's significant weight and the necessity of secure wall mounting.

Understanding Storage Heating

Benefits of Storage Heating

Explains how storage heaters maintain room temperature by emitting heat throughout the day.

How Storage Heaters Charge

Describes the use of off-peak electricity to charge the heater's internal heat storage material.

Heater Controls and Operation

Heater Controls Overview

Identifies and explains the function of the INPUT and OUTPUT controls on the heater.

Setting the INPUT Control

Guides on setting the INPUT control for normal use and automatic/manual models.

Output Boost Heating Control

Automatic BOOST Operation

Explains automatic boost settings based on OUTPUT control positions for earlier or later heat release.

Manual BOOST Operation

Details manual operation of the OUTPUT control for releasing heat faster or as a boost.

Commercial Use Output Setting

Specific guidance for setting the OUTPUT control to maximum in commercial environments.

Seasonal and Holiday Settings

Summer Operation and Holidays

Instructions for switching off the heater during summer months and holiday periods.

Preparing for Colder Weather

Guidance on turning the heater on and adjusting controls for winter use.

Winter Holiday Settings

Advice on setting controls for winter holidays to protect rooms from frost.

Troubleshooting Guide

Troubleshooting Common Issues

Provides solutions for common problems like heater too cold, too hot, or uneven heating.

Smell and Wall Mark Issues

Explains causes and solutions for unusual smells or soot marks on walls near the heater.

Cleaning and Support

Heater Cleaning Instructions

Guidance on how to clean the external appearance of the storage heater.

After Sales Service and Guarantee

Information on product guarantee, customer support contact, and service procedures.

Spare Parts and Protective Guards

Details on obtaining spare parts and ordering protective guards for the heater.

Recycling Information

Instructions for recycling electrical products responsibly at the end of their life.

Dimplex XLS18N Specifications

General IconGeneral
ModelXLS18N
Voltage230-240 V
ThermostatYes
Overheat ProtectionYes
MountingWall Mounted
Heating AreaUp to 18 m²

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