62
Consolidated Product Warranty—Equipment Systems
WARRANTY SCOPE
These Warranties cover the following Dinex International, Inc. (“Dinex”) equipment products (the “Warranted Products”):
• Rethermalization Equipment
Products
• Induction Heating System
Products (excluding Induction
Bases covered under separate
warranty)
• Milk Cooler Products
• Ice Cream Freezer Products
• Air Curtain Refrigerator
Products
• Blast Chiller Products
• Hot/Cold Food Counter
Products
• Plate, Rack and Tray
Dispenser Products
• Plate Heater Products
• Base Heater Products
• Drying and Storage Rack Products
• Starter Station Products
• Conveyer Products
• Tray and Other Cart Products
Warranted Products also includes any other Equipment System Products identified on the Dinex website (www.dinex.com)
from time to time.
Standard Warranty. Except as indicated otherwise below, Dinex warrants that the Warranted Products will be free from
defects in title, material and workmanship under normal use and service and will perform substantially in accordance with
Dinex’s written technical specifications for the Warranted Products (as such specifications exist on the date the Warranted
Products are shipped) (the “Product Specifications”). This warranty covers both parts and labor and is available only to end-
users (the “Customers”) that purchase the Warranted Products from Dinex or its authorized distributors. For the purpose of
these warranties, a defect is determined by Dinex after its good faith investigation.
Dinex Software. In addition to the other warranties set forth herein, with respect to Dinex licensed software, Dinex warrants
that it has the right to license or sublicense the software to Customer for the purposes and subject to the terms and conditions
set forth in Dinex standard terms and conditions.
Supplies and Accessories. Dinex warranty for its supplies and accessories that are shipped with Warranted Products is
covered by a separate warranty statement, which is available at www.dinex.com
.
Services. Dinex warrants that any service it provides to Customer will be performed by trained individuals in a workmanlike
manner.
DURATION
Dinex provides a one year warranty for the Warranted Products. The warranty period begins on the date the Warranted
Products are shipped to Customer. The warranty period for any Warranted Product or part furnished to correct a warranty
failure will be the unexpired term of the warranty applicable to the repaired or replaced Warranted Product.
REMEDIES
If Customer promptly notifies Dinex of Customer’s warranty claim and makes the Warranted Product available for service,
Dinex will, at its option, either repair or replace (with new or exchange replacement parts) the non-conforming Warranted
Product or parts of the Warranted Product. With respect to Dinex licensed software, Dinex will, at its
option, either correct the non-conformity or replace the applicable licensed software. Warranty service
will be performed without charge from 8:00 a.m. to 5:00 p.m. EST, Monday-Friday, excluding Dinex
holidays, and outside those hours at Dinex then prevailing service rates and subject to the availability of
To Next Page
Loading...
