Dinex Perfect Temp - Troubleshooting Guide

55
System Troubleshooting
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Problem Probable Causes Suggested Remedies
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Foods did not Cart not plugged in ..................................Review procedures to start rethermalization
rethermalize Cart switch not properly set ....................Review switch setting procedure
No power to cart.......................................Check power source
Refrigerator door open.............................Close refrigerator door
Defective heater pad ................................Change heater pad
Controller improperly
programmed ..........................................Correct controller programming
Circuit breaker on cart tripped ................Reset circuit breaker
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Hot food overdone Not enough food on plate........................Check portion control
Incorrect plating .......................................Check plating procedure
Too high temperature prior to
rethermalization .....................................Check trayline cold food temperatures to
be sure they are between 33-40°F.
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Hot food hot, but Improper refrigerator temperature ..........Readjust thermostat on refrigerator
cold items not Insufficient time within
cold enough refrigerator.............................................Correct plating techniques and schedules
Cold items not cold enough to
begin with...............................................Correct timing
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Cold food cold, but Improper plating techniques....................Correct plating techniques
hot items not Poor food selection ..................................Select foods suitable for rethermalization
not enough Refrigerator temperature too low............Reset refrigerator thermostat
Low voltage..............................................Check power source
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Refrigerator tem- No power to refrigerator..........................Check power source
perature too high Improperly set thermostat........................Reset thermostat
Loss of freon.............................................Recharge refrigerator
Incorrect temperature display..................Replace temperature display
Door left open ..........................................Reinforce importance of closing door w/staff
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Refrigerator tem- Improperly set thermostat........................Readjust thermostat
perature too low Improper Freon charge ............................Check Freon charge, adjust as necessary
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Digital displays not No power to controller.............................Check available power source
illuminated Power switch off ......................................Turn key switch to “on” position
Program selector not set to “0” ...............Set program selector switch to “0” position
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Clock display not No power to controller.............................Check available power source
illuminated Power switch off ......................................Turn key switch to “on” position
Program selector not set to “0” ...............Set program selector switch to “0” position
Unit defective...........................................Return to factory for repair
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Incorrect Unit improperly programmed..........Reprogram controller
rethermalization
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Unit begins Unit improperly programmed..........Reprogram cycle start times; reprogram
rethermaliaztioncycle ........................................................... correct time into clock
cycle at wrong time
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