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General| Type | Wireless Video Bridge |
|---|---|
| Wireless Standard | 802.11ac |
| Frequency Bands | 5 GHz |
| Ports | 1 x Ethernet |
| Compatibility | DIRECTV Genie System |
Guide for installing Wireless Video Bridge (WVB) and C41W clients.
Steps to set up the Wireless Video Bridge and enter Beacon Mode for client pairing.
Detailed steps for installing the Wireless Video Bridge and verifying its connection.
Procedure for adding and configuring Wireless Genie Mini (C41W) clients to the system.
Guidance on maximum distances and impact of building materials on signal quality.
General tips and questions for diagnosing issues with C41W, WVB, or Genie Server.
Common causes and troubleshooting steps for failed C41W client additions.
Diagnosing signal strength issues, interference, and WVB placement.
How customer internet changes affect the Genie system and troubleshooting steps.
General troubleshooting for C41W issues like no banner or video.
Troubleshooting C41W for no video, freeze frame, pixelization, or missing menus.
Symptoms and causes for bad wireless connections or network LED failures on clients.
Basic troubleshooting tips for C41W, including PIN screen and menu issues.
Troubleshooting component cable compatibility problems with the C41W.
Troubleshooting common On-Screen Display (OSD) messages for Genie Server and C41W.
Steps for resetting WVB, C41W, and Genie Server to factory defaults.
Explanation of Genie Server diagnostic codes, causes, and actions.
Detailed explanation of the meaning of different LED states on the Wireless Video Bridge.
Explanation of C41W LED states and notes on blinking red LED behavior.
Procedures for permanently removing or replacing a Wireless Video Bridge.
Information on WVB and C41W software update processes.
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