DITEC ENTREMATIC SMART RESET - Troubleshooting; Troubleshooting Guide

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0DT833 12/03/2012
7. TROUBLESHOOTING
WKen worNinJ witK eOectricaO or eOectronic controOV, maNe VXre tKat tKe Sower VoXrce KaV Eeen OocNed
oXt and taJJed accordinJ to aSSroYed OocaO eOectricaO codeV.
TKe IoOOowinJ inVtrXctionV are intended onO\ Ior TXaOi¿ed SerVonneO, aXtKorized to oSerate Xnder tKe
ownerV reVSonViEiOit\. SaIet\ rXOeV and OocaO codeV mXVt Ee aSSOied aOVo wKen oXr inVtrXctionV are not
VSeciI\inJ it in eacK VinJOe oSeration.
For reSair or reSOacement onO\ DITEC oriJinaO VSare SartV mXVt Ee XVed.
DANGER
WARNING
COMMAND TROUBLE VERIFY
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curtain position
The curtain and motor do
not move
 MainV Sower IaiOXre or IXVeV F1, F2, F3
 TKe VtoS iV actiYated (Oed ³StoS´ oI tKe Ne\Eoard ON)
 TKe motor iV connected to wronJ terminaOV and/or DiS-VwitcK
iV in wronJ SoVition (Vee SaJe 8)
 TKe oSeninJ (A) and cOoVinJ (C) Oimit VwitcKeV are actiYated
(
Oed 11 and 12 ON)
 Motor witK tKermaO VwitcK actiYated (Oed 11 and 12 ON)
 SaIet\ VwitcK oI tKe manXaO rod actiYated (Oed 11 and 12 ON)
 One oI tKe Sower deYiceV iV IaXOt\ (controO Xnit, motor, motor
caEOinJ, etc.)
The motor turns in the
opposite direction
 ReYerVe tKe two SKaVeV oI tKe mainV Sower VXSSO\
Opening command at
closed curtain
The motor does not move  TKe o
SeninJ command iV not correctO\ connec ted or it iV IaXOt\
(Oed IN doeV not VwitcK ON).
 SaIet\ deYice actiYated (Oed ³StoS´ ÀaVKinJ on tKe Ne\Eoard
and Oed SA ¿xed ON) witK EridJe SO cOoVed.
 TKe oSeninJ Oimit VwitcK (A) iV actiYated
 COoVXre command aOwa\V actiYated (Oed IN aO
wa\V ON).
Closure command at
opened curtain
The motor does not move  TKe cOoVinJ command iV not correctO\ connected or iV IaXOt\
(Oed IN doeV not VwitcK ON).
 SaIet\ deYice actiYated (Oed ³StoS´ ÀaVKinJ on tKe Ne\Eoard
and Oed SA ¿xed ON).
 TKe cOoVinJ Oimit VwitcK (C) iV actiYated (Oed 11 ¿xed in ON).
 OSeninJ command aO
wa\V actiYated (Oed IN aOwa\V ON).
 SeOI-teVt oI tKe VaIet\ deYice IaiOed (Oed StoS on tKe Ne\Eoard
OFF and Oed SA ÀaVKinJ)
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during a door cycle
The motor does not stop  TKe VtoS command iV IaXOt\ or iV not correctO\ connected (Oed
VtoS on tKe Ne\Eoard neYer in ON and Oed SA not ÀaVKinJ)
The motor stops with
delay
 T
Ke motor EraNe worn-oXt or IaXOt\
Activation of one safety
device during closing
The motor movement is
not reversed
 TKe VaIet\ deYice iV IaXOt\ or iV not correctO\ connected (Oed
StoS on tKe Ne\Eoard OFF and Oed SA neYer ÀaVKinJ)
The door movement does
not reverse, or reverses
for only a part of its stroke.
 InSXt 17 cOoVed to 0 (Oed 17 OFF)
 Cam B incorrectO\ adMXVted (Oed 17 oII, or on in tKe wronJ
SoVition)
' R R UR S H Q Z L W K D X W R P D W L F 
closure activated
The door does not close
automatically after closing
time TC
 TKe aX
tomatic cOoVXre enaEOe ViJnaO KaV not Eeen carried oXt
SroSerO\ (connection 1-2)
 OSeninJ command aOwa\V actiYated (Oed IN aOwa\V ON).
 SeOI-teVt oI tKe VaIet\ deYice IaiOed (Oed StoS on tKe Ne\Eoard
OFF and Oed SA ÀaVKinJ)
During operation The curtain doesn't stop
at the limitswitch
 TKe Oimit VwitcK contact iV
VKort-circXited (Oed 11 or Oed 12
aOwa\V OFF)
 A mecKanicaO IaXOt in tKe Oimit VwitcK (Oed 11 or Oed 12 aOwa\V OFF)
 TKe motor EraNe worn-oXt or IaXOt\ or EraNe (Oed 11 or Oed 12
aOwa\V OFF)
The curtain doesn't stop
regularly at the limitswitch
 DiS-VwitcK 5 in OFF
NB for inverter control unit 47E see also at page 37.
EN