18
The calibration
photo was taken
incorrectly.
Make sure that the full cutting
mat, with the calibration
projection over top, is captured
in the photograph before
submitting.
Make sure that the cutting
mat fills the majority of the
photograph space.
Make sure that the photograph
is taken from a top view. Stand
on the opposite side of the
projector, close to the center
of the cutting mat and take a
photograph from a high angle.
Preferably hold the mobile
device at eye level.
Warning! Always stay
on the floor when you take
a picture of the cutting mat.
There is a risk of falling if you
stand on a chair, a table or
similar.
Make sure to setup the system
with enough room on the
side of the table opposite the
beam. This enables you to
stand back away from table, to
capture a correct photograph
for the calibration of the
system.
Always capture the photo in
the landscape orientation.
If the projected calibration
image is significantly blurred,
confirm that the device is held
still during photo capture.
Confirm the device lens is
clean and free of smudges.
Improper setup.
The cutting mat must be
positioned accurately with the
logo legible from the opposite
side of the beam. The mat
must be fully on the table and
free of objects or markings.
Confirm that the red setup
image is accurately placed
overtop of the white region on
the cutting mat.
The projector must be
accurately setup to enable
optimized factory focus setting.
If calibration repeatedly fails,
and setup is confirmed to be
accurate, and the projection
still seems blurry, then the
system could be faulty. Please
contact customer service.
If calibration repeatedly fails, please contact customer
service.