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Frequently Asked Questions
Question Answer
Can I set up on a drop ceiling? Yes. Carefully put the beam on the cross section of the ceiling
framework.
Can I set up the beam on ceilings higher than
10 ft. (304 cm)?
No. The beam is only suitable ceiling heights of 7.5 ft. to 10 ft. (228
to 304 cm).
Can I set up the beam to project onto the
floor?
Yes. Install the beam into place between floor & ceiling and lower
the projector and projector carrier to about 50 in. (127 cm) from the
floor surface.
Will I lose work in progress when I close a
pattern?
No. The workspace is automatically saved when you exit the Ditto
app.
I don’t want to continue receiving all the pop-
up notifications in the Ditto app. Can I turn
them off?
Yes. Turn off notifications in Settings on the Ditto app. Settings is
located in menu bar at the top right corner on the home screen.
What if I’m having trouble reading the words
and marks on my projected pattern?
Double tap the pattern piece in the workspace to bring a pop-up
zoom of the piece. Use two fingers to zoom in and out. You can also
put a piece of paper under the project image to see the markings
more clearly.
When do I need to calibrate? Every time the system is moved or the beam is accidentally
knocked out of place, or a different mobile device is used to project
patterns.
What do I do if my app shows calibration
success, but the projected image looks odd/
off?
Select the calibrate button again and redo the calibration process.
Are the seam allowances included in the
pattern pieces?
Yes. All seam allowances are included in the projection line. Seam
allowance amount can be found in the sewing instructions.
My lighting is off, what is the best way to fix
this?
Calibration works best in a dimly lit room. You may need to cover
any windows and dim the lights.
Where on the projection line should I cut my
fabric?
Cut in the middle of the projection line.
Do I need a rotary cutter to use this system? No. You can cut the projection with a pair of scissors or trace with a
marking tool and then cut with a pair of scissors.
How do I determine the size of fabric needed
for a spliced piece?
1) Lay out fabric. 2) Project the spliced pattern piece and measure
the first part of the spliced pattern piece. 3) Mark the location of the
splice target projections with the target stickers. 4) Move projection
and fabric to the other end of the spliced pattern piece. 5) Measure
from your marked targets to the other end of the projection.
Can I use another cutting mat with this
system?
It is not recommended. The included cutting mat is formatted
specifically for the calibration of the Ditto system to ensure exact
pattern positioning and measurements.
Caution! Do not to use the Ditto system cutting mat for
other crafts, as glue & paint will show up on your picture and
could alter your pattern marks.
What if I’m using a very thick fabric like
Sherpa, faux fur or heavy fleece?
When calibrating the projector, put the cutting mat on top of the
fabric. This enables the projector to calibrate the system based
on the thickness of the fabric. When the system is calibrated, put
the cutting mat back under the fabric. Trace or cut the fabric on
the wrong side of the fabric. Calibrate the projector again before
tracing or cutting additional fabrics of standard thickness.
Do I need to trace my pattern, or can I just
cut it by following the projection?
You can cut the fabric by following the projected pattern piece
lines. But we do recommend that you trace the pattern pieces when
there is a multi-directional splice required.
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