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Dixie Narco DNCB 501E - Page 46

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Set-up subject to change without notice. For packages not listed contact Dixie-Narco Factory
Service at (800) 688-9090. Page 44 of 72
7. Problem: Want to install a debit card system.
Troubleshooting: A) Need to contact card system supplier for details.
8. Problem: $1 and $5 Bill Acceptance (Black label box 2 button programming)
Troubleshooting: A) Works with
1. BA-30
2. VFM-3 Low Level
3. DBA -2 or 3
9. Problem: $1 and $5 Bill Acceptance (Red label box 4 button programming)
Troubleshooting: A) Works with
1. BA-30 Mdb
2. Mars VN 2500 Series Mdb
10. Problem: Install bill, unplug vender, plug in vender, gives $1 credit and bill back.
Troubleshooting: A) Set Escrow to "Pr" or "ES-4"
B) Install current software.
-5 or 380.11 or greater two-button programming.
-3.16 or 390.11 or greater four-button programming.
11. Problem: Install Debitek card, unplug vender, plug in vender, jackpots changer.
Troubleshooting: A) Install current software.
-5 or 380.11 or greater two-button programming.
-3.16 or 390.11 or greater four-button programming.
12. Problem: After a few vends, the Mars 6510 Mdb disables itself (i.e. stops taking coins).
Troubleshooting: A) Install current software (eprom) 804,911,380.41
- 804,911,380.41 or greater two-button programming.
- 804,911,390.21 or greater four-button programming.
13. Problem: Insert $1.00 bill and $2.00 or more appears on the display.
Troubleshooting: A) Go to "nF" (note factor) in menu and set to 100 (two-button programming only).
B) Install a known good validator.
14. Problem: New 4-tube MDB changer will not pay out dollar coin.
Troubleshooting: A) Install current software.
- 380.51A or 380.71 or greater two-button programming.
- 390.11 or greater four-button programming.
15. Problem: Software does not work with free vend note token in BA30.
Troubleshooting: A) Install current software.
- 380.51A or 380.71 or greater two-button programming.
- 390.31 or greater four-button programming.
16. Problem: Coinco 9302GX changer dispenses all nickels first, then correct change lights come on (sample price
this occurs .60)
Troubleshooting: A) Load the nickel tube in coin fill (CD) mode. Note: This is a Coinco 9302GX problem.

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