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Dixie Narco DNCB 501E - Page 48

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Set-up subject to change without notice. For packages not listed contact Dixie-Narco Factory
Service at (800) 688-9090. Page 46 of 72
7. Problem: Space to sales does not work properly when adding and deleting columns.
Troubleshooting: A) Check for bad connections or broken wires from select switch to control board.
B) Check control board.
8. Problem: F2 motor power fuse (6 amp) blows when a given motor runs.
Troubleshooting: A) Check motor for short.
B) Check motor switch and motor wires for broken, backed out, or crossed wires.
C) Check motor.
D) Check the ballast, lamps, and lamp harnessing for broken, backed out or crossed wires.
9. Problem: Board power fuse blows when supplying power.
Troubleshooting: A) Check changer and interface harness.
B) Check validator and interface harness.
10. Problem: Flashing decimal point (2-button programming); two decimals displayed (4-button programming)
Troubleshooting: A) Go to diagnostics.
All columns shown to be jammed.
Check 6 amp motor fuse (F2).
Select problem.
Enable problem (check board).
Pb problem (check board).
11. Problem: Plug in vender and "1-1-1-1" scrolls across display.
Troubleshooting: A) Remove power to vender for one minute, then power vender back up.
B) Check for bad connections or broken, backed out, or crossed wires in select panel harness.
C) Check top of door weld assembly for seal.
D) Check control board.
12. Problem: Display shows "LOC".
Troubleshooting: A) Can only be accessed via DEX or hand-held.
B) Check control board.
13. Problem: Will not show vend price on display; decimal point is illuminated.
Troubleshooting: A) All vend prices on primary price have to be the same price, and all prices on secondary price
have to be the same price.
Two-Button programming: To quick-set all prices, set vend price on #1 to price you
require, then press select buttons 3 and 4 and hold for 10 to 15 seconds. All prices will
change to the price programmed at #1 selection. Close the door and the display will
now show the vend price.
14. Problem: When programming, the display takes 30 to 45 seconds to go from one program to another.
Troubleshooting: A) Unplug the coin mech and then program the SIID control box.
15. Problem: Display goes blank when you press a given select button.
Troubleshooting: A) Check for bad vend motor on selection pressed. (Wire broken at coil or possible spade pulled
out)
16. Problem: Set price, unplug vender, plug in vender and price changes to 99.95.
Troubleshooting: A) Check battery. Follow steps to check.
1. Unplug vender.
2. On Ardac boards, locate component LH5168D-10L at U6 on board.
On DeAmertek boards, locate component LH5168D-10L at U2 on board.
3. Set volt meter to test DC voltage.
4. Put one test lead on pin 14.
5. Put other test lead on pin 28.
6. Volt meter should read minimum 2 VDC.
7. If bad battery (under 2 VDC), check the board.

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