CoolFreeze Warranty
19
➤ Make sure that the air inlet and outlet vents on the device are free of any dust and
dirt, so that heat can be released and the device is not damaged.
9Warranty
The statutory warranty period applies. If the product is defective, please contact the
manufacturer's branch in your country (see the back of the instruction manual for the
addresses) or your retailer.
For repair and warranty processing, please include the following documents when
you send in the device:
• A copy of the receipt with purchasing date
• A reason for the claim or description of the fault
10 Troubleshooting
Fault Possible cause Suggested remedy
Device does not
function, LED does not
glow.
No voltage is flowing
from the DC power
socket in your vehicle.
The ignition must be switched on in
most vehicles to supply current to the
DC power socket.
No voltage present in
the AC voltage socket.
Try using another plug socket.
The device does not
cool (plug is inserted,
POWER LED is lit).
Defective compressor. This can only be repaired by an
authorised repair centre.
The device does not
cool (plug is inserted,
ERROR LED flashes).
Battery voltage is too
low.
Test the battery and charge it as needed.
CDF18-26-36-46_OPM_EMEA16.book Seite 19 Donnerstag, 27. Juni 2019 3:26 15
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