PI8022, PI8023, MO9722 Troubleshooting
27
10 Troubleshooting
!
➤ Contact an authorized service agent if you observe one of the following abnor-
mal conditions:
– Excessively yellow or sooting flame type
– Flame lifting off the burner ports
– Flame lighting back into the burner (normally associated with a popping
sound)
– Objectionable odor of the flames combustion products
Should a faulty condition develop in the cooktop that is not described above, refer
to the following table first for possible causes and remedies prior to contacting an
authorized service representative.
WARNING! Beware of injury!
Servicing of the cooktop must only be done by an qualified personnel
and the cooktop must not be modified. Power must be disconnected
before any servicing or maintenance is conducted.
Fault Possible cause Remedy
No spark when button for
spark ignition depressed
Spark ignition defective Light burner manually.
Call authorized service
agent.
Burner not lighting when
spark ignition working
Gas supply off Check if the gas supply valve
is on.
Burner ports blocked Remove, clean and replace
burner.
Burner goes out when
control knob is released
Flame safeguard not
activated
Re-light, allow more time for
the flame safeguard to
activate.
Flame safeguard faulty
connection or broken
Call authorized service
agent.
Uneven flame pattern or
slight flame lifting
Burner ports blocked Remove, clean and replace
burner.
At minimum flame setting the
flame is too high
Turn down control setting
incorrect
Call authorized service
agent.
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