Bluetooth
Problem
TF Card
other
Cannot Pair with Bluetooth
devices
seconds,then have a try to pair it
again
Please select 'DOSS SoundBox' as
the default playback device
The song cuts off during
playback
Please check if the Bluetooth
distance is more than 33 feet or
There is noise during playback Maybe caused by the
interference of charging,try to
put it in another place and do not
charge it during playback
Laptop prompts to install driver This driver is not special for
SoundBox,it's for your laptop
contact the computer company
or windows
The speaker do not play when
the card is inserted,and jump
directly back to Bluetooth
mode
Check whether the card format is FAT
or FAT32. If not, format it to FAT or
FAT32.
Check the song format. The speaker
only supports MP3, WAV
The song cuts off during
playback
All the lights are lit and can not
be turned off
Customer Service Email support@dossav.com
Use the needle or wire to poke the
There may be a problem with the
the same file
for 5 seconds or contact with the
for help
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