Dot Hill Systems 4824 - Is the Drawer Panel Fault;Service Required LED Amber; Are Disk Drive Module Leds off; Is the 2 U12;2 U24;4 U56 Disk Drive Module Fault LED Amber; Diagnostics LED Status: Drawer Panel Fault;Service Required

86 Troubleshooting
Is the drawer panel Fault/Service Required LED amber?
Drawers apply to high-density enclosures (2U48/4U56) only.
NOTE: Consider the following when troubleshooting drawer LEDs (high-density chassis only):
• See Enclosure bezel attachment and removal on page 104.
• See 2U48 enclosure drawers on page 16 or 4U56 enclosure drawers on page 19.
Are disk drive module LEDs off?
NOTE: See the disk drive module description pertaining to your enclosure(s):
• For 2U12/2U24 enclosure disk modules, see Figure 91 on page 110.
• For 2U48 high-density enclosure disk modules, see Figure 5 on page 17.
• For 4U56 high-density enclosure disk modules, see Figure 9 on page 20.
Is the 2U12/2U24/4U56 disk drive module Fault LED amber?
Answer Possible reasons Actions
No System functioning properly. No action required.
Yes (solid) A drawer-level fault is detected or a
service action is required.
• Check the event log for specific information
regarding the fault; follow any Recommended
Actions.
• If the above action does not resolve the fault,
contact an authorized service provider for
assistance.
Yes (blink) Hardware-controlled power-up error • Check the event log for specific information
regarding the fault; follow any Recommended
Actions.
• If the above action does not resolve the fault,
contact an authorized service provider for
assistance.
Table 11 Diagnostics LED status: Drawer panel “Fault/Service Required”
Answer Possible reasons Actions
Yes • There is no power
• The drive is offline
• The drive is not configured
Check that the drive is fully inserted and latched in
place, and that the enclosure is powered on.
Table 12 Diagnostics LED status: Disk drives (2U12/2U24/2U48/4U56 modules)
Answer Possible reasons Actions
Yes, and the
online/activity
LED is off.
The disk drive is offline. An event
message may have been received
for this device.
• Check the event log for specific information regarding
the fault.
• Isolate the fault.
• Contact an authorized service provider for assistance.
Yes, and the
online/activity
LED is blinking.
The disk drive is active, but an event
message may have been received
for this device.
• Check the event log for specific information regarding
the fault.
• Isolate the fault.
• Contact an authorized service provider for assistance.
Table 13 Diagnostics LED status: Disk drive fault status (2U12/2U24/4U56 modules)