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DOWINX LS-6650 Series - Safety Precautions; After-Sale Policy

DOWINX LS-6650 Series
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Safety Precautions
The precautions written here are to prevent harm or damage to you or others.
All of these are important contents for safe use, so be sure to observe them.
WARNING
Ignoring this instruction and
using the product incorrectly
may result in serious injury.
ATTENTION
Ignoring this instruction and using
the product incorrectly may result
in injury or property damage.
ATTENTION
CAUSE OF INJURY OR DAMAGE
Be sure to assemble on a stable, flat surface.
Be careful not to get your hands or fingers caught in the casters or reclining
parts.
When turning the chair, pay attention to your surroundings
Do not use it for anything other than its intended purpose.
CAUSE OF DISCOLORATION AND DEFORMATION
This product is for indoor or indoor use.
Outdoor use or getting wet may cause malfunction, rust or discoloration.
Avoid using the product in a place exposed to direct sunlight or heat such as a
stove, or in a place with significant humidity or dryness.
※In addition to the above, please be sure to avoid other dangerous behaviors.
WARNING
CAUSE OF SUFFOCATION
Do not cover your head with the plastic bag used for packaging.
CAUSE OF EXPLOSION
Do not disassemble or lubricate the gas cylinder.
Do not put the gas cylinder into fire.
Do not incinerate.
CAUSE OF FALL
Do not stand on the chair, use it as a stepping stone, or place it in an unstable
position.
Do not sit on the armrests or lean on the backrest, or sit on only part of the seat.
Do not use the chair on slippery floors.
CAUSE OF POISONING
Incineration may produce toxic gases.
Care of Upholstery:
Gently scrub the surface with a soft brush, or
use a vacuum cleaner to remove dust from
seams and crevices.
If it gets dirty, just dab it with a soft cloth
dampened with a small amount of diluted
neutral detergent. Then, wipe off the cleaner
with a towel dampened with a little water.
Care of Metal and Resin Parts:
Wipe with a soft dry cloth. If it gets dirty,
wipe it with a diluted neutral detergent,
then wipe it with a wrung cloth, and then
wipe it with a dry cloth to completely
remove the detergent and water.
After-sale Policy
Manufacturer warranty
(1)365 days quality assurance
Within 365 days from the date of order, if there is a failure or breakdown under the conditions of use in
accordance with the instruction manual, we will replace the parts for free, or replace the product at our discretion.
The following cases are not covered by the warranty even within the warranty period (paid maintenance).
a. Damage caused by transportation, movement, drop and other reasons after delivery.
b. Malfunctions caused by failure to observe the precautions or specified conditions stated in the instruction manual,
labels, packaging, etc., or malfunctions caused by incorrect use exceeding the limits.
c. Product damage repaired by anyone other than the our company or the designated supplier.
d. Damage caused by natural disasters such as earthquakes, fires, lightning strikes, wind disasters, floods, salt damage,
or other external factors.
e. If the warranty card or order number is presented, the warranty period cannot be confirmed.
f. Leather (fabric) wear, synthetic leather hydrolysis or hardening, genuine leather discoloration or cracking, sun fading,
etc.
g. Abrasions, scratches, stains, discoloration, etc. caused by daily use.
h. Wear on casters, etc.
i. In the case of other defects caused by the negligence of the customer.
(2)30-day Return and Money Back Guarantee
(Non-Amazon orders follow the rules of the corresponding platform)
Refunds will be processed automatically upon return of the product to Amazon's designated location within 30 days of the
date of your order, as long as you follow Amazon's return policy instructions.
※Please refer to the above link for the return method and return conditions.
※Original manufacturer packaging is required for returns. Please do not discard the original boxes.
Other notes
・The warranty information on this page promises to repair the product free of ctharge within the warranty period and
conditions specified in the instruction manual.
・The warranty information provided on this page does not limit your legal rights, so if you have any questions about repairs
after the warranty period , please contact us by email.
・365-day quality assurance is a service that provides support (guarantee) for 365 days from the date of your order. After
ordering a new replacement product, the warranty period will not be extended again.
・When lending or transferring our products to a third party, be sure to attach the order number and instruction manual
together. In addition, we are not responsible for any trouble caused by the act of lending or transferring.
・After-sales service rights such as return and replace are applicable only to the customer who purchased the product.
After-sales service rights are not transferred even if the product is lent or transferred to a third party.
・When replacing parts or products, we may use alternatives with a different appearance.
・If the warranty has expired, we will provide after-sales service, but the customer will bear the freight and other costs.
・The warranty information on this page is valid only in NA.
・Except for special circumstances, the warranty provided on this page is valid only for the personal use of the product.
・If you would like to replace the product under warranty, you must return the original product to us. After confirmation by
our customer support, you need to return the product within a certain period of time. Please note that if you change the time
of return without contacting us in advance, you may not be covered by the warranty.
・We do not provide repair services.
・We do not sell assembled products.
About Your Personal information
The Company and its affiliated companies (hereinafter referred to as "the Company") will handle personal information (hereinafter
referred to as "personal information") such as the customer's name and address provided by the customer as follows.
1. We will use your personal information to respond to inquiries about our products, repair and confirm them, develop new
products, etc., and keep a record of the contents of your consultation for these purposes. there is.
2. Personal information will not be disclosed or provided to third parties outside the company, except when the company entrusts
a cooperative company to carry out maintenance, it is necessary to perform business or exercise the authority stipulated by laws
and regulations, or there are other legitimate purposes
3. When the person requests disclosure of personal information, we will disclose it to the person without delay. If you wish to be
notified of the purpose of use of personal information, correct, add, delete, stop using, or stop providing to third parties, please
ontact us at our email address.