Vigor2912 Series Quick Start Guide
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This section will guide you to solve abnormal situations if you cannot access
into the Internet after installing the router and finishing the web
configuration. Please follow sections below to check your basic installation
status stage by stage.
¾ Checking if the hardware status is OK or not.
¾ Checking if the network connection settings on your computer are OK or
not.
¾ Pinging the router from your computer.
¾ Checking if the ISP settings are OK or not.
¾ Backing to factory default setting if necessary.
If all above stages are done and the router still cannot run normally, it is the
time for you to contact your dealer for advanced help.
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Follow the steps below to verify the hardware status.
1. Check the power line and LAN cable connections. Refer to “2.1
Hardware Installation” for details.
2. Turn on the router. Make sure the ACT LED blink once per second and
the correspondent LAN LED is bright.
3. If not, it means that there is something wrong with the hardware status.
Simply back to “2.1 Hardware Installation” to execute the hardware
installation again. And then, try again.
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