Draytek Vigor2960 series - Contacting Your Dealer

Vigor2960 Series Quick Start Guide
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While the router is running (ACT LED blinking), press the Factory Reset button and
hold for more than 5 seconds. When you see the ACT LED blinks rapidly, please release
the button. Then, the router will restart with the default configuration.
After restore the factory default setting, you can configure the settings for the router again
to fit your personal request.
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If the router still cannot work correctly after trying many efforts, please contact your
dealer for further help right away. For any questions, please feel free to e-mail to
support@draytek.com.