Drive PHOENIX HD 4 - 8 Troubleshooting

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8. TROUBLESHOOTING
 TROUBLESHOOTING
If you have trouble with your scooter, you can inspect the following before taking you
scooter to the dealer.
If you cannot solve the problem, contact your dealer for assistance.
Problem
Symptom
Remedy
The scooter will not
switch on
• Batteries not connected
• Rear and front sections not
connected
• Circuit breaker has tripped
• Check batteries are
connected
• Check connection on front –
to - rear loom
• Push circuit breaker button
to rest
The scooter switch on
but will not run
• Flat batteries
• Charger plugged in
• Motor in freewheel mode
• Check battery power
• Unplug charger
• Re-engage the freewheel
lever
Scooter appears slow
• Flat batteries
• Speed setting slow
• Check battery power and /or
recharge
• Check the speed dial is not
set at low
The seat moves whilst in
use
• Seat not locked in position
• Slowly rotate the seat until it
drops in to place and is
secure
The tiller appears loose
• Tiller adjustment knob
loose
• Tighten the tiller adjustment
knob
Involuntary horn sounds
• There is an electrical error
with the scooter
• Ensure the control lever is
released and switch the
scooter on and off recharge
batteries