Dulux PaintPod - PaintPod Troubleshooting Guide; Common PaintPod Issues and Solutions

TROUBLE SHOOTING
15
SYMPTOM POSSIBLE CAUSES ACTION
Unit does not power up and/
or cuts out during use.
Paint pack warning light
illuminated.
Unit does not start pumping
paint or occasionally cuts out
during painting.
Insufcient/no paint owing
onto roller sleeve.
Paint dripping/splatter during
painting.
Roller handle is difcult to
insert into roller head.
Roller will not rotate during
painting.
Power lead not inserted correctly. Insert power lead correctly (page 5).
Power lead has been pulled out of
PaintPod unit.
Reinsert power lead (page 5).
Power lead is not plugged into
mains socket.
Plug 3 pin plug into mains socket (page 5).
Mains power is not turned on. Turn on mains socket (page 5).
Power lead is damaged. Replace power lead.
No paint pack in the PaintPod. Place paint pack into the white chamber and follow user
guide (page 5).
Paint pack is inserted into white chamber
the wrong way around.
Remove paint pack and replace ensuring dip tube hole inside
the pack is facing the correct way (see foil lid or user guide
– page 5).
The white chamber lid is not closed
properly.
Open and reclose the lid ensuring that it clicks closed.
Paint pack still present in white chamber
whilst trying to clean.
‘Drain’ the paint back into the pack. Remove pack from white
chamber before starting the cleaning program (page 10).
Battery in handset is at. Replace battery in roller handle (page 14).
Battery missing from handset. Replace battery in roller handle (page 14).
Two or more PaintPods in the same room. The rst time the trigger on the roller handle is pressed its
identity (ID) is transmitted from the handle and stored in the
unit. This occurs each time the unit is powered up. Pairing of
the handle and the unit occurs after pressing the paint button
once on the control panel. Ensure you only ‘pair’ ONE unit at
a time.
Dip tube pump wear. Replace dip tube.
Tube twisted, kinked or pinched off. Straighten, or replace dip tube.
Inadequate cleaning on previous use
(instructions not followed) leading to
blocked dip tube.
Replace dip tube.
Dip tube not engaged correctly. Check orientation of dip tube (page 5).
Battery in handset at. Replace battery in roller handle (page 14).
Paint pack empty. Replace paint pack (page 9).
Not using paint loading trigger sufciently to
load paint.
Use paint loading trigger whilst rolling roller to load paint
onto roller.
Constant pressure on paint loading trigger
leading to overloading of paint into feeder
tray during painting and not rolling/rolling
fast enough to distribute paint.
Immediately release paint loading trigger and roll out excess
paint onto wall/ceiling. Then use paint loading trigger as
directed in user guide (page 7).
Roller sleeve old and worn. Replace roller sleeve (page 13).
Roller sleeve is wet from previous use. Remove sleeve from roller head, squeeze out excess water
and allow to dry.
Water in tube from previous cleaning cycle. Roll roller onto dry cloth to remove excess water before
painting. If you notice water in the tube before painting then
excess water can be drained by using the drain cycle.
Feeder roller not in place. Correctly place feeder roller into feeder tray.
Feeder tray has become detatched from
roller head.
Reassemble feeder tray.
Paint contamination of either handle
coupling or roller head connector.
Remove any paint contamination or replace dip tube if
contamination is excessive (page 12).
Constant pressure on paint loading trigger
leading to overloading of paint into feeder
tray during painting and not rolling/rolling
fast enough to distribute paint.
Immediately release paint loading trigger and roll out excess
paint onto wall/ceiling. Then use paint loading trigger as per
instruction.