What to do if water is leaking out of my DURAVIT Toilet?
If water is leaking from your DURAVIT Toilet, you should immediately switch off the product, disconnect the power supply, and close the stop valve to interrupt the water supply. This indicates a leakage issue.
Why does my DURAVIT Toilet remote control not respond?
There are several reasons why your DURAVIT Toilet remote control might not be responding: * The batteries may be almost flat (the LED display flashes white), in which case you should replace the batteries. * No batteries are inserted, so you should insert the batteries. * The remote control is not connected to the product (LED display flashes red) or the remote control is defective. In these cases you should contact help@duravit.com.
What to do if the LED display flashes or beeps on my DURAVIT Toilet?
If the LED display on your DURAVIT Toilet is flashing (red, green, orange) or you hear a beep, it indicates a malfunction. To address this, switch off the product, disconnect the power supply, close the stop valve to interrupt the water supply, and contact help@duravit.com.
What to do if Rearwash/Ladywash does not work on DURAVIT SensoWash D-Neo Toilets?
If the Rearwash/Ladywash function on your DURAVIT Toilet is not working, the spray nozzle might be blocked. You should clean the spray nozzle.
Why is the seat heating not working on my DURAVIT Toilet?
If the seat heating on your DURAVIT Toilet is not working, the function may be deactivated. You should activate the function.
How to fix DURAVIT Toilet night light that is not working?
If the night light on your DURAVIT Toilet is not working, the function may be deactivated. To resolve this, activate the night light or auto mode.
Why is the seat temperature too low on my DURAVIT Toilet?
If the seat temperature on your DURAVIT Toilet is too low, it could be due to a couple of reasons: * The product is in energy saving mode (LED display lights up orange). You should deactivate energy saving mode. * The product automatically activate energy saving mode if all functions have been inactive for more than 48 hours. You should select any function to reactivate the product.
Why does the spray wand retract automatically on my DURAVIT Toilet?
If the spray wand on your DURAVIT Toilet retracts automatically, it is because the function stops automatically after 2 minutes. You should activate the function.
Why is water dripping out of the retracted spray wand of my DURAVIT Toilet?
If water is dripping out of the retracted spray wand of your DURAVIT Toilet, it is a normal condition. The retracted spray wand is automatically cleaned before and after each washing process.
Provides information on accessing all related documents and further product details online.
The instructions are part of the Duravit product. Failure to follow the instructions may result in personal injury, product damage and/or property damage.
SensoWash® is a shower toilet with a spray device for Rearwash and Ladywash cleaning. The product may only be used indoors.
This product may be used by children aged 8 years and older or by persons with reduced physical, sensory or mental capabilities or a lack of experience and/or knowledge if they are supervised or instructed in the safe use of the product and understand the dangers involved.
Risk of fatal injury caused by electric shock. Contact with electricity can lead to a fatal electric shock.
Ensures safe handling of the power cable, proper product usage, and professional repair procedures.
Recommendations to prevent condensation by ensuring adequate ventilation and proper handling of temperature changes.
Details health risks associated with dirty, polluted, or long-standing water and proper water supply requirements.
Covers risks of battery ingestion, chemical burns, proper handling, storage, and disposal of batteries.
Warns against improper use, damage to components, freezing, and external influences like fire or sunlight.
Details the product's structure and features, including the seat unit, LED display, main switch, functional area, and sensors.
Lists the default configurations for various functions like comfort wash, spray wand position, and seat heating.
Important safety precautions to be observed during the initial setup and operation of the product.
Steps required to power on and prepare the product for use after installation.
Instructions for inserting batteries and setting up the remote control for the first time.
Details the functions of the remote control and how to operate the product's features.
Explains how to use energy saving mode and holiday mode to reduce consumption and prepare for non-use.
Critical safety warnings and precautions to follow before and during cleaning the product.
Includes general cleaning procedures, recommended agents, manual cleaning, and descaling process for maintenance.
Guidance on how to proceed when a fault occurs, including contacting support and finding the article number.
Provides solutions for common problems related to the LED display, remote control, shower functions, and seat heating.
Guidelines for safely storing or disposing of packaging materials, keeping them until the warranty period expires.
Information on the disposal of waste electrical and electronic equipment (WEEE) and used batteries.
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