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Duro DUROJET DSW500SS - User Manual

Duro DUROJET DSW500SS
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Shallow Well Jet Pumps
Cast Iron Models DSW500, DSW750 & DSW1000
Stainless Steel Models DSW500SS, DSW750SS &
DSW1000SS
Operating & Installation Instructions
Please read these instructions carefully. Failure to comply with instructions and designed operation of this system may void the warranty.
Your pump has been carefully packaged at the factory to prevent damage during shipping. However, occasional damage may occur due
to rough handling. Carefully inspect your pump for damage that could cause failure. Report any damage to your carrier or your point of
purchase.
Shallow well jet pumps are single stage domestic water pumps designed for pumping potable water in applications where the water is
located less than 25 feet vertically from the pump. A pressure switch is a standard feature. The shallow well pump can be mounted to
either a precharged horizontal pressure tank or used with a precharged free standing pressure tank. The pumps can also be used with
conventional air to water tanks.
General Safety Information
1. Know the pump application, limitations and potential hazards.
- Always install a pressure relief valve to match the system pressure rating and the maximum flow rate.
- Do not pump flammable or explosive fluids such as gasoline, fuel oil, kerosene, etc. Failure to follow this warning can
result in personal injury and/or property damage and will void the warranty.
- Disconnect power and relieve all pressure from the system before attempting to install, service, relocate or perform any
maintenance. Lock the power disconnect in the open position. Tag the power disconnect to prevent unexpected
application of power. Install a screen around the inlet pipe to prevent entrapment of swimmers (if applicable).
#51451EF Rev. 10/09
Cast Iron Models
Stainless Steel Models
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Questions and Answers

  • A
    Anthony LarsonAug 12, 2025
    What to do if my Duro Water Pump motor will not run?
    • K
      katherine91Aug 13, 2025
      If your Duro Water Pump motor isn't running, first ensure the power is on and check for blown fuses, loose or broken wires, a low voltage supply, or a malfunctioning pressure switch. If those aren't the cause, the motor may be burned out and need replacing. Check with your dealer for warranty coverage.
  • D
    dfrenchAug 16, 2025
    What to do if my Duro Water Pump is cycling too often?
    • J
      Jesse ThompsonAug 16, 2025
      If your Duro Water Pump is cycling too often, the issue might be a waterlogged pressure tank. Check for a faulty AVC or low pressure in a pre-charged tank. Another cause could be a hidden water loss, so inspect for leaky faucets and pipes drawing from the tank, and check the foot valve for leaks that bleed water back into the well.
  • V
    Valerie WilliamsAug 19, 2025
    Why is my Duro Water Pump not supplying enough water?
    • B
      Brandon RileyAug 19, 2025
      If your Duro Water Pump isn't supplying the rated amount of water, several factors could be at play. The nozzle or impeller might be clogged, requiring you to disassemble the pump and inspect these components. The well lift could be too high; check the water level and compare the vertical distance to the pump against the pump's tolerance. There could also be a leak in the piping. The pressure control might be set too high; compare the minimum pressure with the operating pressure. The offset piping could be too small, suggesting you replace the suction and drive lines with larger diameter pipe. Finally, inspect the impeller or diffuser vanes for wear or internal blockage.
  • M
    Mary RossAug 23, 2025
    Why is my Duro Water Pump not providing any water?
    • H
      Haley HenryAug 25, 2025
      If your Duro Water Pump isn't providing any water, first check if the motor is running. If the motor is running, improper priming could be the issue; stop the motor, reprime the pump, and repeat until all air is removed. A leaky foot valve can also prevent proper priming in deep well pumps. Another possibility is an air leak in the suction line; plug the pump discharge, screw a Schrader valve into the tapping, raise the pressure to about 80 lbs with a tire pump, and check for pressure drops with soapsuds. Finally, the foot valve might not be submerged; check the vertical distance to the water level in the well and replace the piping with a longer length if needed.
  • J
    Jonathan WagnerAug 27, 2025
    What to do if my Duro Water Pump motor overload keeps kicking out?
    • K
      Kenneth CampbellAug 28, 2025
      If the Duro Water Pump motor overload keeps kicking out, start by checking the wiring diagram to ensure connections are properly matched to the voltage. Also, check the voltage at the pump with a voltmeter and ensure the wiring is heavy enough for long runs from the power supply. Inadequate ventilation could also be the problem; take steps to increase air flow through the pump location or air circulation around the motor.
  • H
    Heather HansonAug 31, 2025
    Why is the pressure too low to shut off my Duro Water Pump switch?
    • S
      Sara FreemanAug 31, 2025
      If the pressure is too low to shut off your Duro Water Pump switch, the ejector nozzle might be plugged; remove the plug and clean out the nozzle. The switch may also be out of adjustment; check the cut-in and cut-out pressures with an accurate gauge and reset the switch to a lower pressure if necessary. The foot valve could be partially plugged; inspect the foot valve screen and clear it if necessary. The offset piping may be too small; replace the suction and drive lines with larger diameter pipe.
  • L
    Leslie TurnerSep 4, 2025
    Why is air being delivered through the faucet at low pressure from my Duro Water Pump?
    • A
      Aaron PorterSep 4, 2025
      If air is being delivered through the faucet at low pressure from your Duro Water Pump, there may be air in the pressure tank. Check the AVC tubing for loose fittings.
  • L
    leejamieSep 8, 2025
    How to fix a noisy Duro Water Pump?
    • A
      Ashley ChristianSep 8, 2025
      If your Duro Water Pump is noisy, the suction line might be plugged. Clear blockages from the foot valve, ejector, or piping.

Summary

Operating & Installation Instructions

General Safety Information

Essential safety precautions and warnings for pump installation and use.

Pre-installation

Pressure Switch

Describes the function of the pressure switch for automatic pump start/stop cycles.

Motor Switch Settings

Details factory voltage settings and warnings against incorrect voltage connections.

Shallow Well Installation

Drilled Well

Step-by-step instructions for installing a foot valve and pipe in a drilled well.

Electrical

Electrical Wiring and Voltage Selection

Recommends licensed electrician for wiring, grounding, and selecting correct voltage.

Operation

Priming the Shallow Well Pump

Step-by-step guide to filling the pump and piping with water before starting.

Trouble Shooting Checklist

Diagnosing Waterlogged Tanks

Duro DUROJET DSW500SS Specifications

General IconGeneral
BrandDuro
ModelDUROJET DSW500SS
CategoryWater Pump
LanguageEnglish

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