21. FAQ
1. Q:How to share my camera with others？
A,1. Go to 'Home' page and click 'Share' in the upper right corner of this
page, or click 'Setting' to get to setting interface, then click 'Share'. You
will see a QR code.
2. Have him/her to download 'Dzees Home' App . Then register his/her
account on App and log in.
3. Then he/she should go to 'Home' page, click '+' and select 'Add Friend's
Camera'. Then scan your QR code with his/her phone.
4. You will receive a share request, then just click 'Accept' to finish sharing.
2. Q:What should I do if I cannot connect to the camera？
A,1. Make sure the camera is power enough and turned on.
2. Make sure your Wi-Fi router is 2.4GHz instead of 5GHz.
3. Make sure to enter the correct Wi-Fi name and password.
4. Take camera and phone close to your router to ensure strong signal.
5. Go to 'Home' page and click '+'. Click 'Add a new camera' and follow
the steps till done.
If you cannot connect successfully, please contact us Support@dzees.net.
We will offer sollutions within 24 hours.
3. Q:What if I did not receive motion detection notification？
A,1. Go to
'
Setting
'
page of your phone -> Notification -> Dzees Home App
-> turn on
'
Notification
'
.
2. Go to
'
Home
'
page of App -> Setting -> Notification -> turn on
'
Notification
'
.
3. Make sure to turn on the
'
Motion Detection
'
function of the camera in App.
4. Reboot your internet router and make sure a strong Wi-Fi signal. Add
your camera to your phone again in App.
All about Your Smart Security
R
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