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Eaton 9E20K-TH - Trouble Shooting

Eaton 9E20K-TH
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32
If there is a power outage and the 9E UPS battery power becomes low,
Eaton Software suite can automatically shut down your computer system to
protect your data before the UPS shutdown occurs.
4.4 Trouble shooting
PROBLEM
POSSIBLE CAUSE
SOLUTION
THE DISPLAY DOES
NOT LIGHT UP
INPUT SWITCH
OPEN
Close the input switch located on
the back of the UPS.
MAIN
CONNECTION
CABLE MISSING
Check that the power cable is
connected correctly.
NO MAINS
VOLTAGE
(BLACKOUT)
Check that the power reaches the
UPS
UPSTREAM
THERMAL
PROTECTION TRIP
Reset the thermal protection.
CAUTION: Check that there is no
output overload to the UPS.
THE DISPLAY IS ON
BUT THE LOAD IS
NOT POWERED
THE UPS IS IN
Standby mode
Press the “ON” button on the front
panel to power the loads.
THE UPS IS
OPERATING FROM
THE BATTERY
DESPITE THE
PRESENCE OF
MAINS VOLTAGE
THE INPUT
VOLTAGE IS
OUTSIDE THE
PERMITTED
TOLERANCE
RANGE FOR MAINS
OPERATION
Problem with the mains. Wait until
the input mains voltage returns
within the tolerance range. The
UPS will automatically return to
mains operation.
THE BUZZER
SOUNDS
CONTINUOUSLY
AND THE DISPLAY
SHOWS ONE OF THE
FOLLOWING CODES:
A80E, A810, F808
THE LOAD
APPLIED TO THE
UPS IS TOO HIGH
Reduce the load to within the
threshold of 100% (or user
threshold in the case of code
A80E).
If the display shows an Fault:
remove the load and switch the
UPS off and back on again.
THE DISPLAY
SHOWS THE
FOLLOW CODE:
A60D
BATTERIES
MISSING OR
BATTERY BOX
MISSING OR NOT
CONNECTED
Check that the Battery Box is
inserted and connected to the UPS
correctly.

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