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Eaton 9E20K-TH - User Manual

Eaton 9E20K-TH
39 pages
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powerquality.eaton.com
Eaton 9E
6-20kVA

Questions and Answers

  • B
    Brittany MartinezSep 14, 2025
    What does error code F805 mean on Eaton 9E20K-TH UPS?
    • T
      Timothy YangSep 14, 2025
      If the buzzer sounds continuously and the display shows code F805 on your Eaton UPS, there is a fault on one or more of the loads powered by the UPS. Disconnect all the utilities, switch the UPS off and back on again, and then reconnect the utilities one at a time to identify the faulty one.
  • M
    Michelle PierceAug 25, 2025
    What to do if Eaton UPS beeps and shows F704, F70D,F70C,F302, F303,F305,F300,F301,F304, or F002?
    • M
      Mario McdonaldAug 25, 2025
      If your Eaton UPS buzzer sounds continuously and the display shows code F704, F70D, F70C, F302, F303, F305, F300, F301, F304, or F002, the UPS is malfunctioning. If possible, disconnect the power to the load, switch the UPS off and back on again. If the problem persists, contact the support center.
  • J
    Jasmine WoodAug 25, 2025
    How to fix Eaton 9E20K-TH display not lighting up?
    • W
      westkristenAug 26, 2025
      If the display of your Eaton UPS doesn't light up, check the following: * Ensure the input switch on the back of the UPS is closed. * Verify the power cable is correctly connected. * Confirm that power is reaching the UPS (no blackout). * Reset the thermal protection, but first, ensure there's no output overload to the UPS.
  • H
    Henry LopezAug 26, 2025
    What to do if Eaton UPS beeps and shows A80E, A810, or F808?
    • D
      danielhernandezAug 27, 2025
      If your Eaton UPS buzzer sounds continuously and the display shows code A80E, A810, or F808, the load applied to the UPS is too high. Reduce the load to within 100% of the threshold (or the user threshold in the case of code A80E). If the display shows a fault, remove the load and switch the UPS off and back on again.
  • J
    justinrobbinsSep 15, 2025
    What does it mean when my Eaton UPS displays error A004 or F004?
    • J
      jamesperrySep 15, 2025
      If the buzzer sounds continuously and the display shows codes A004 or F004 on the Eaton UPS, the temperature inside the UPS is too high. Ensure that the ambient temperature around the UPS does not exceed 40°C.
  • B
    Barry DuranSep 23, 2025
    What does it mean when my Eaton 9E20K-TH buzzer sounds and shows code F704, F70D,F70C,F302, F303,F305,F300,F301,F304, or F002?
    • M
      Monica WilsonSep 23, 2025
      If the buzzer sounds continuously and the display shows codes F704, F70D, F70C, F302, F303, F305, F300, F301, F304, or F002, your Eaton UPS is malfunctioning. If possible, disconnect the power to the load, turn the UPS off, and then turn it back on. If the problem persists, no answer.
  • J
    John JohnsonSep 7, 2025
    What does it mean if my Eaton 9E20K-TH display shows the code A900?
    • T
      tjonesSep 7, 2025
      If the display of your Eaton UPS shows the code A900, it means the maintenance bypass function is active. To take the UPS out of the maintenance bypass function, open the manual bypass switch on the back of the UPS.
  • A
    anthonyblackSep 8, 2025
    How to fix Eaton 9E20K-TH when the display does not light up?
    • M
      michelle97Sep 8, 2025
      If the display of your Eaton UPS doesn't light up, it could be due to several reasons. First, ensure that the input switch located on the back of the UPS is closed. Also, verify that the main connection cable is correctly connected. Check that the power reaches the UPS and reset the thermal protection, making sure there is no output overload.
  • W
    walshstevenSep 2, 2025
    What to do if Eaton UPS display is on but no power to load?
    • A
      Adam JohnsonSep 2, 2025
      If the display is on but the load is not powered by your Eaton UPS, the UPS might be in standby mode. Press the 'ON' button on the front panel to power the loads.
  • R
    richard79Aug 31, 2025
    What to do if my Eaton 9E20K-TH buzzer sounds continuously and shows codes F704, F70D, F70C, F302, F303, F305, F300, F301, F304, or F002?
    • J
      Jane BurgessAug 31, 2025
      If your Eaton UPS buzzer sounds continuously and the display shows codes F704, F70D,F70C,F302, F303,F305,F300,F301,F3 04, or F002, it suggests the UPS is malfunctioning. If possible, disconnect the power to the load, switch the UPS off and back on again.

Eaton 9E20K-TH Specifications

General IconGeneral
Power Rating20 kVA / 18 kW
Output Power Factor0.9
TopologyDouble Conversion Online
Form FactorTower
Operating Temperature0 to 40 °C
Humidity0-95% non-condensing
Warranty2 years
Input Frequency50/60 Hz
Output Frequency50/60 Hz
Battery TypeLead-acid
Storage Temperature-15 to 45 °C
Communication PortsRS-232, USB

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