What to do if my Eaton 9E20K-TH UPS display is on but the load is not powered?
If your Eaton UPS display is on but the load is not powered, the UPS might be in Standby mode. Press the “ON” button on the front panel to power the loads.
What to do if my Eaton 9E20K-TH display shows code A60D?
If the display of your Eaton UPS shows the code A60D, it indicates that batteries or the battery box might be missing or not connected. Check that the battery box is correctly inserted and connected to the UPS.
Why is my Eaton 9E20K-TH operating from the battery despite mains voltage?
Your Eaton UPS might be operating from the battery despite the presence of mains voltage because the input voltage is outside the permitted tolerance range for mains operation. This indicates a problem with the mains. Wait until the input mains voltage returns within the tolerance range, and the UPS will automatically return to mains operation.
Why is my Eaton UPS running on battery when plugged in?
If the Eaton UPS is operating from the battery even when mains voltage is present, it's likely that the input voltage is outside the acceptable range for mains operation. The solution is to wait for the mains voltage to return within the tolerance range. The UPS will then automatically switch back to mains operation.
What does A900 mean on my Eaton 9E20K-TH display?
If the display of your Eaton UPS shows the code A900, the maintenance bypass function is active. To deactivate it, open the manual bypass switch on the back of the UPS.
What to do if Eaton UPS display is on but no power to load?
If the display is on but the load is not powered by your Eaton UPS, the UPS might be in standby mode. Press the 'ON' button on the front panel to power the loads.
What does A60D code mean on Eaton UPS?
If the display of your Eaton UPS shows code A60D, it means batteries or battery box are missing or not connected. Check that the battery box is correctly inserted and connected to the UPS.
What to do if my Eaton 9E20K-TH buzzer sounds continuously and shows codes F704, F70D, F70C, F302, F303, F305, F300, F301, F304, or F002?
If your Eaton UPS buzzer sounds continuously and the display shows codes F704, F70D,F70C,F302, F303,F305,F300,F301,F3 04, or F002, it suggests the UPS is malfunctioning. If possible, disconnect the power to the load, switch the UPS off and back on again.
What to do if my Eaton 9E20K-TH buzzer sounds continuously and shows code F805?
If your Eaton UPS buzzer sounds continuously and the display shows code F805, it indicates a fault on one or more of the loads powered by the UPS. Disconnect all the utilities, switch the UPS off and back on again, and then reconnect the utilities one at a time to identify which one is faulty.
What to do if my Eaton UPS buzzer sounds continuously and shows codes A004 or F004?
If your Eaton UPS buzzer sounds continuously and the display shows code A004 or F004, it means the temperature inside the UPS is too high. Check that the temperature of the environment in which the UPS is located does not exceed 40°C.
General| Power Rating | 20 kVA / 18 kW |
|---|---|
| Output Power Factor | 0.9 |
| Topology | Double Conversion Online |
| Form Factor | Tower |
| Operating Temperature | 0 to 40 °C |
| Humidity | 0-95% non-condensing |
| Warranty | 2 years |
| Input Frequency | 50/60 Hz |
| Output Frequency | 50/60 Hz |
| Battery Type | Lead-acid |
| Storage Temperature | -15 to 45 °C |
| Communication Ports | RS-232, USB |
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