Motor capacitor problem
A problem in the motor capacitor can prevent a regulator 
from operating manually or automatically. If the motor 
capacitor is in the control box, it can easily be removed 
and checked using a voltmeter with a capacitive setting. 
To check the motor capacitor if it is not accessible, use the 
following steps:
1.   Connect a voltmeter from R1 to G.
2.  With the control powered up, place the CONTROL 
FUNCTION switch on LOCAL MANUAL.
3.  Using the RAISE/LOWER switch, give a raise signal.
4.  The voltmeter reading should approximate the set 
voltage.
5.  With the voltmeter still connected between the R1 
terminal and G, give a lower signal.
6.  The voltmeter should read a capacitive voltage. This 
voltage could be somewhere between 160 and 190 
Vac.
7.   A voltage reading between R1 and G of 0 V or a mV 
reading while giving a lower signal is a sign of a bad 
capacitor.
8.  To double check, place the voltmeter lead between L1 
and G.
9.  Use the RAISE/LOWER switch, and give a lower 
signal.
10.  The voltmeter reading should approximate the set 
voltage.
11.   With the voltmeter still connected to between L1 and 
G, give a raise signal.
12.  The voltmeter should read a capacitive voltage. This 
voltage could be somewhere between 160 and 190 
Vac.
13.  A voltage reading between L1 and G of 0 V or a mV 
reading while giving a lower signal is a sign of a bad 
capacitor.
14.  If both the raise and lower circuit reads 0 V, or a mV 
reading, when there should be a capacitive voltage, 
then the motor capacitor is open. The capacitor will 
need to be replaced.
15.  If 120 Vac is present between R1 and G and L1 and G 
when no raise or lower signal is provided, it is a sign of 
a shorted motor or capacitor.
Operation counter does not indicate tap change
If the operation counter does not indicate tap changes, 
check the following:
1.   The voltage signal between TB3-R1 and L1 (or TB2-R3 
and L3 is present) should be approximately 120 Vac 
when a tap change is made. When this voltage signal 
is applied, the control panel operation counter will be 
updated. 
2.  Measure the voltage at R1 and L1 (R3 and L3 if 
present) when the tap-changer is given a command 
to tap, in manual mode, by the RAISE/LOWER toggle 
switch. If the voltage signal is present, the problem is 
either in the control connector or the control.
3.  If the voltage signal is not present at R1 and L1 (R3 and 
L3 if present), the problem could be in the back panel 
wiring harness connections at TB1-R1 or L1 (if they are 
present), the control cable, junction box connections, or 
the holding switch on the tap-changer.
4.  Check the voltage signal at TB1-R1 or L1 (if they are 
present). If the signal is not present at these points or 
at TB3-R1 or L1; keep tracing the signal back through 
the components back into the regulator.
Tap position out-of-sync
If the control loses sync with the position indicators (check 
FC 12, Present Tap Position), then check: 
1.   FC 49 Tap-Changer Type against the nameplate on the 
regulator. The nameplate indicates what type of tap-
changer is on Eaton's Cooper Power series regulator.  
FC 49 must be set for the type of tap-changer (Spring 
Drive, Direct Drive, QD8, QD5, QD3). 
 
If the control is installed on a non-Eaton's Cooper 
Power series regulator, FC 49 should be set to match 
the manufacturer of the unit. 
2.  The control box ground—An improperly grounded 
control box can cause the control to loose tap tracking. 
The control box must have a solid ground to the ground 
lug on the side of the box, either from the tank ground 
pad or earth ground cable. 
3.  The tap position of the position indicator—When a 
control is installed on a unit in the field, the correct tap 
position must be entered in the control to match the 
position indicator tap position.
Regulator will not tap beyond a certain tap position
If the regulator will not tap beyond a certain tap position, 
check the limit switch settings on the position indicator. If 
the limits need to be adjusted, adjust upper and lower limits 
to allow proper regulation.
If the regulator will not tap beyond a certain position 
while in automatic operation, but will beyond this position 
manually, check the Soft ADD-AMP settings are FC 79,  
FC 175 and FC 176.
If the regulator does not tap beyond tap position 2 in the 
lower direction or -2 in raise direction, the problem may 
be the internal tap-changer logic switches. Call your Eaton 
representative for assistance.
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INSTALLATION, OPERATION, AND MAINTENANCE INSTRUCTIONS   MN225003EN   April 2018
CL-7 Voltage Regulator Control