The unit has no power
Are there any signs of power
to the unit, is the display
illuminated, is the fan blowing
or Compressor running?
Is the unit plugged into a
power supply?
Check someone hasn’t
disconnected the unit.
Is the mains supply working?
Try another appliance in the
socket, there may be no power
from the socket.
Has the fuse been replaced?
We suggest that you replace
the fuse with the correct type
for this model, if it continues to
blow the fuse the unit is faulty
There is a constant red
light on the unit
Is the display showing a red
light constantly as if the water
container is not present or is
full?
Is the water container
inserted and empty?
Remove and replace the water
container, ensuring it is inserted
correctly – See Emptying the
Water Container, pg6.
Does the float inside the
water container move freely?
Remove and empty any water
from the water container. Now
turn the container upside down
and visually check that the float
moves freely.
Is the micro-switch present?
Check the micro-switch lever
(plastic lever located behind the
bucket – See Diagram A) is
present and working correctly.
When you press this lever the
fan should start up and the
display should illuminate.
The unit is noisy
Please bear in mind that there
will always be a level of noise
due to the fan & compressor,
this will typically be louder
than your fridge freezer.
Have you had the unit for a
sufficient length of time?
It is normal for a new customer
to think that the unit is noisy,
within a week or 2 it will just
become a background noise.
Is the unit positioned
correctly?
If the unit is on
wooden/laminated flooring this
could make the unit sound
louder, within a week or 2 it will
just become a background
noise.
Is the unit excessively noisy?
Some noise is normal due to
the compressor and
refrigeration circuit however if
you believe the unit has
become louder it may require a
repair.
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