Echelon STRIDE-6 - Page 17

INSTRUCTION MANUAL
17
ERROR CODES AND TROUBLE SHOOTING
ERROR CODE PROBLEMS SOLUTIONS
E00 No signal detection of safety key from
lower control board
1. Check the safety key wire is connected well onto the
lower control board.
2. Replace a new safety key wire.
E01 Connection fails between “PCB” and
“Lower Control Board”
1. Check every wire is connected well between PCB and lower control board.
2. Check if any of the wires are damaged.
3. Check if PCB or lower control board is in good condition. If any chip is damaged,
change PCB or lower control board.
E02 Over-loading Protection 1. Check if power outlet has low voltage supply. If so, change a power outlet.
2. Check if lower control board has bad smell. If so, change a lower control board.
3. Check if wires connected to motor are well connected.
E03 No signal from speed sensor 1. Check if wire of speed sensor is well connected.
2. Check if wire or speed sensor is damaged. If so, replace wire and speed sensor.
E04 Incline motor damage Perform incline calibration
1. Remove Safety Key.
2. Press and hold “Start/Stop” buttons for over 3 seconds.
3. After the incline calibration is completed, test the treadmill again by powering on and
press “Start” button.
E05 Over-current Protection 1. Check if any part on motor is stuck. U-plug power cable and adjust motor. Plug back in
the power cable and re-start to run the treadmill.
2. Check if motor has burned smell. If so, change a motor.
3. Check if lower control board has burned smell. If so, change a lower control board.
4. Check if power outlet has low voltage supply. If so, change a power outlet.
E06 Self-checking error on controller 1. Check if wires of motor are well connected and in good condition.
2. Check if IGBT on lower control board has burned smell.
If so,change a lower control board.
3. Check if PCB is in good condition.
E07 Parameter lost Replace a lower control board.
E08
EEPROM damage
(on lower control board)
Replace a lower control board.
E09
Voltage issue or IPM over-heated Replace a lower control board.
EEP
EEPROM damage
(on upper control board)
Replace a button platform set (upper control board is assembled together
with button platform).
NO CODE SHOWN
Motor damage or motor circuit
damage
1. Check if wires connected to motor are well connected.
2. Check if fuse on lower control board is damaged. If so, change a new lower
control board.
3. Check if IGBT on lower control board is working by using the multi-meter. If so,
change a lower control board.