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Contacting Customer Service
If you experience any trouble with your Layla system please go to the
support area of our website at www.echoaudio.com
and check out the
troubleshooting FAQ’s we have there. If you can’t find a solution to your
problem there, please fill out the provided technical support email form.
This form will be sent to our technical support staff and they will respond to
you quickly.
Please fill out the form completely.
We will not respond to
you unless you fill out the form in its entirety. We cannot help you unless
you give us the required information.
We do ask you to please read through this manual and the support area of
our website before contacting us. You may find an answer to your problem
using the Appendices in the Layla owner’s manual and/or Cool Edit Pro’s
on-screen help.
Thank you for buying Layla!
Note, too, that all Cool Edit Pro
Special Edition support issues are
handled solely by Echo Corporation.
Please do not call Syntrillium
Software for technical support.
If you do, they will simply refer you to
Echo Corporation for help.
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