22
Maintenance and care
Troubleshooting table
Problem Diagnosis Cause Solution
The engine does 
not start
 There is no fuel in the fuel tank
 The ignition switch is in the Stop posi-
tion
 Excess fuel suction
 Electrical fault
 Carburettor malfunction or internal 
sticking
 Internal engine malfunction
 Fuel supply
 Move to the Start position
 Start the engine after servicing
 Consult your dealer
 Consult your dealer
 Consult your dealer
Engine is difficult to 
start, fluctuating ro-
tation
Fuel is entering the over-
flow pipe
 Fuel degradation
 Carburettor problem
 Replace with new fuel
 Consult your dealer
No fuel is entering the 
overflow pipe
 Fuel filter is clogged
 Fuel system is clogged
 Internal carburettor parts sticking
 Clean or replace
 Consult your dealer
 Consult your dealer
The spark plug is dirty or 
damp
 Fuel degradation
 Incorrect electrode gap
 Carbon deposits
 Electrical fault
 Replace
 Replace
 Replace
 Consult your dealer
Engine starts but 
no acceleration is 
possible
 Dirty air filter
 Dirty fuel filter
 Blocked fuel passage
 Carburettor adjustment problem
 Blocked exhaust vent or silencer vent
 Clean or replace
 Clean or replace
 Consult your dealer
 Adjust
 Clean
The engine stops  Carburettor adjustment problem
Electrical fault
 Adjust
 Consult your dealer
The engine fails to 
stop
 Ignition switch malfunction  Perform an emergency stop 
and consult your dealer
The cutter blades 
moves when the 
engine is idling
 Carburettor adjustment problem
 Damaged clutch spring
 Adjust
 Consult your dealer
The cutter blades 
gets blunt
 Worn cutter blades
 Big gap between upper blade and low-
er blade
 Slippage of the clutch
 Consult your dealer
 Consult your dealer
 Consult your dealer
 Checking and maintenance requires specialist knowledge. If you are unable to check and maintain the product or deal with a 
fault yourself, consult your dealer. Do not attempt to dismantle the product.
 Consult your dealer in the event of a problem that is not covered in the table above, or other such concerns.
 For spare parts and consumables, please use only genuine parts and designated products and components. Using parts from 
other manufacturers or non-designated components may result in a malfunction.