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EchoLife HG520b - Troubleshooting

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8
The Windows XP (Professional) operating system has an embedded PPPoE dial-up
software. To set up the dial-up connection in Windows XP system, do as follows:
1. Choose Start > All Programs > Accessories > Communications >
Network Connections.
2. Click Create a new connection in the displayed page.
3. Click Next in the New Connection Wizard dialog box.
4. Select Connect to the Internet and click Next.
5. Select Set up my connection manually and click Next.
6. Select Connect using a broadband connection that requires a user
name and password and click Next.
7. Enter the name of the dial-up connection (you can enter the name as you
like). Then click Next.
8. Select Anyone's use or My use only and click Next.
9. Enter the user name and password. Then click Next.
10. Click Finish.
6 Troubleshooting
Symptom Solution
The POWER indicator
is not on.
z Ensure that the power adapter is suitable for the
HG520b.
z Ensure that the HG520b is connected to the power
supply properly.
z Ensure the ON/OFF button is pressed.
The LAN indicator is
not on.
z Ensure that the provided network cable is used.
z Ensure that the cables are connected properly.
z Ensure that the network adapter indicator of your
computer is on.
z Ensure that the network card is working normally.
Right-click My Computer to select Properties;
Select Hardware > Device Manager;
check whether there are devices marked with ? or !
under Network adapters.
If there are any such devices, uninstall and re-install
them; or change the NIC slot. Change the NIC if the
problem still exists.

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