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Eclipse CLD - Page 24

Eclipse CLD
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AS PROVIDED UNDER THIS LIMITED WARRANTY IS THE
EXCLUSIVE REMEDY OF THE PURCHASER
To obtain service under this warranty, you must contact our
Technical department at (580) 272-0035 to obtain an RMA number.
Mach Speed Technologies will only replace or repair product that is
sent to us with an authorized RMA number.
Return Merchandise Authorization (RMA):
1. Customers will be charged additional for testing and repackaging when
returned “bad” items are found to have no problems or defects.
2. Items found to be out-of-warranty or not belonging to Mach Speed
Technologies will not be replaced. Instead, they will be returned back to
the customer freight-collect.
3. RMA’s will be shipped back to customer via UPS ground delivery.
Express shipping will be at additional costs to the customer.
4. All RMA’s must be accompanied with a copy of original receipt or
invoice with name, return address and phone number of customer.
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