16
No. Question category Analysis of cause Troubleshooting
5
Water is leaking
from the base
①
The machine is tilted
excessively;
②
of the machine is blocked;
③
The internal water pump is
not working;
④
The ambient humidity is too
high and the drainage pipe is
not connected;
①
The tilt of the machine should be less than 15°;
②
Check the interior for any debris blocking the
③
Check that the water pump is functioning
④
When the ambient humidity is high, there is
increased condensation and the drainage pipe
must be connected to assist in draining the water;
6
The water pump is
faulty
①
The water pump wiring is
disconnected or the power
cable is broken;
②
The main board is damaged;
③
The water pump is damaged
or the water pump impeller is
damaged;
①
Check the water pump wiring;
②
is a fault;
③
Replace the water pump or the water pump
impeller;
Considerations for use:
1. The operation of the air conditioner depends mainly on the exchange of heat from one end to the other.
Therefore, when installing avoid blocking or obstructing the air inlet or outlet as this will reduce the cooling
2. It is recommended that the area to be cooled be less than 5m
²
and without direct sunlight, since sunlight can
of the air conditioner.
4. The air conditioner has a built-in water pump to provide the no-drain function. However, if the ambient humidity
is high the drainage pipe must be connected to assist in draining the water.
6. The power cable provided by EcoFlow should be used as the AC power cable for the air conditioner. The
conditioner.
7. To avoid frequent stopping and starting of the compressor, the compressor is set to stop for at least two
8. The air conditioner must be placed as horizontally as possible; it is not recommended to exceed the maximum
tilt angle of 15°, otherwise the reliability of the system operation will be reduced.
9. Avoid exposure to rain or sunlight during operation, otherwise air conditioner components could be damaged.
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