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ECOVACS DEEBOT N10 PLUS - Page 32

ECOVACS DEEBOT N10 PLUS
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Malfunction
DEEBOT does not clean the
whole area.
DEEBOT reservoir drops out of
place during use.
DEEBOT Side Brushes drop
out of place during use.
DEEBOT does not start auto-
emptying after returning to the
Auto-Empty Station.
EN
No.
10
11
12
13
32
Possible Causes
The cleaning area is not tidy.
The reservoir is not correctly installed.
The Side Brushes are not correctly installed.
The Dust Container Lid is not closed.
The Antibacterial Dust Bag is not installed to
the Auto-Empty Station.
Manually move DEEBOT to the Auto-Empty
Station will not trigger Auto-Emptying.
DEEBOT returns to the Auto-Emptying
Station running Video Manager in the App.
Do Not Disturb mode is enabled in ECOVACS
HOME App.
The Antibacterial Dust Bag is full.
If the possible causes are excluded, it might
be a component malfunction.
Solutions
Remove small objects from the floor and tidy up the
cleaning area before DEEBOT starts cleaning.
Make sure DEEBOT reservoir clicks into place when
installing.
Make sure the Side Brushes click into place when
installing.
Close the Dust Container Lid.
Install the Antibacterial Dust Bag and close the Dust
Container Lid.
In order to make sure DEEBOT starts auto-emptying
successfully, avoid picking up and moving the Auto-
Empty Station during the cleaning.
This is normal.
This is normal. Disable Do Not Disturb mode in the App,
or start auto-emptying manually.
Replace the Antibacterial Dust Bag and close the Dust
Container Lid.
Please contact customer service.

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