How to fix ECOVACS DEEBOT N8+ DEEBOT not charging?
If your DEEBOT isn't charging, there could be several reasons. First, ensure that the DEEBOT is switched ON. Check that the robot's charging contacts are connected to the Auto-Empty Station pins and that the power cord is firmly connected to the Auto-Empty Station, which is also connected to the power supply. If the battery is completely discharged, please contact Customer Care for help.
What to do if ECOVACS DEEBOT N8+ DEEBOT cannot return to Auto-Empty Station?
If your DEEBOT cannot return to the Auto-Empty Station, consider these potential causes: * The Auto-Empty Station might not be placed correctly. * Ensure the Auto-Empty Station is correctly connected. * Avoid manually moving the Auto-Empty Station during cleaning. * Try not to pause DEEBOT for more than 90 minutes. * Make sure DEEBOT starts cleaning from the Auto-Empty Station.
Why ECOVACS DEEBOT N8+ DEEBOT is not connecting to Wi-Fi?
If your DEEBOT is unable to connect to your home Wi-Fi network, there are several possible causes: * The home Wi-Fi username or password may be entered incorrectly, so ensure you enter the correct credentials. * You may have installed the incorrect app. Please download and install the ECOVACS HOME App. * The DEEBOT may be out of range of your home Wi-Fi signal. Move the DEEBOT within range of your home Wi-Fi signal. * The network setup may have started before DEEBOT was ready. Turn ON the Power Switch and press the RESET Button. DEEBOT is ready for network setup when its Wi-Fi Indicator light flashes slowly. * DEEBOT does not support 5 GHz Wi-Fi. Make sure the robot has been connected with 2.4 GHz Wi-Fi network.
Why ECOVACS DEEBOT N8+ Vacuum Cleaner DEEBOT doesn't auto-empty after returning to the station?
If your DEEBOT does not start auto-emptying after returning to the Auto-Empty Station, consider the following: * Ensure the Dust Container Lid is closed. * Install the Dust Bag and close the Dust Container Lid. * Avoid manually moving DEEBOT to the Auto-Empty Station during cleaning. * Note that it's normal if DEEBOT returns to the Auto-Emptying Station while running Video Manager in the App. * Also, it's normal if Do Not Disturb mode is enabled in ECOVACS HOME App; disable it in the App or start auto-emptying manually. * If the Dust Bag is full, replace it and close the Dust Container Lid. * If none of these causes apply, please contact customer service.
How to prevent ECOVACS Vacuum Cleaner DEEBOT from getting stuck?
If your DEEBOT gets stuck while working and stops, it may be due to: * Tangling with objects on the floor such as electrical wires, curtains, or carpet fringing. DEEBOT will attempt to free itself. If this is unsuccessful, manually remove the obstacles and restart it. * Getting stuck under furniture with a similar height entrance. In this case, set a physical barrier or a Virtual Boundary in the ECOVACS HOME App.
What causes ECOVACS DEEBOT N8+ Vacuum Cleaner DEEBOT to fail auto-emptying the Dust Bin?
If your DEEBOT fails to auto-empty the Dust Bin, check the following: * Ensure the Auto-Empty Dust Bin is installed with two Auto-Empty Outlets on the bottom. * Replace the Dust Bag and close the Dust Container Lid if the Dust Bag is full. * If the Auto-Empty Outlets on the Auto-Empty Dust Bin are stuck by debris, uninstall the Auto-Empty Dust Bin and clean the debris. * Clean the Dust Evacuation Tube if it is blocked.
Why ECOVACS DEEBOT N8+ Vacuum Cleaner DEEBOT returns to the station before finishing?
If DEEBOT returns to the Auto-Empty Station before finishing cleaning, it could be due to: * The working time varying based on floor surface, room complexity, and cleaning mode. When the battery is low, DEEBOT switches to Recharge Mode. Turn on the Continuous Cleaning function in the ECOVACS HOME App to automatically resume cleaning when Continuous Cleaning is enabled. * DEEBOT being unable to reach areas blocked by furniture or barriers. Tidy up the area by placing furniture and small objects properly. * The Auto-Empty Station being too far from the center of the house. Place the Auto-Empty Station against the wall of a central room.
Why ECOVACS DEEBOT N8+ DEEBOT is not cleaning at the scheduled time?
If your DEEBOT does not clean automatically at the scheduled time, here are a few things to check: * The Time Scheduling function may be cancelled. Program DEEBOT to clean at specific times using the ECOVACS HOME App. * DEEBOT may be switched OFF. Switch ON DEEBOT. * The robot’s battery may be low. Keep DEEBOT switched ON and connected to the Auto-Empty Station to ensure it has a full battery.
Why ECOVACS Vacuum Cleaner DEEBOT misses spots or repeats areas?
If your DEEBOT misses cleaning spots or repeats cleaning areas, it could be due to: * Interference from small objects or barriers on the floor. Remove power cords and small objects to ensure cleaning efficiency. DEEBOT will automatically clean the missed area, so avoid moving DEEBOT manually or blocking its path. * Slippery polished floors. Ensure floor wax is dry before DEEBOT starts cleaning. * Inability to reach areas blocked by furniture or barriers. Tidy up the area by placing furniture and small objects properly. * A blocked TrueMapping Distance Sensor. Remove any objects blocking the sensor.
What to do if water isn't coming out of ECOVACS Vacuum Cleaner DEEBOT Reservoir?
If water isn't coming out of the Reservoir when DEEBOT is mopping: * The water inlet filter on the bottom of the Reservoir may be clogged. Unscrew the water inlet and clean the filter. * The Reservoir may be out of water. Add water into the Reservoir. * The water outlets on the bottom of DEEBOT may be clogged. Check the water outlets and clean them.
General| Shape | Round |
|---|---|
| Product color | Black, White |
| Dust container type | Dust bag |
| Smartphone remote support | Yes |
| Noise level | 67 dB |
| Navigation type | Mapping |
| Number of brushes | 2 |
| Water tank capacity | 0.24 L |
| Dust capacity (base) | 2.5 L |
| Dust capacity (total) | - L |
| Base station functions | Charging, Purification |
| HEPA filtration system | - |
| Vacuum cleaner programs | Area, Auto |
| Floor surfaces supported | Carpet, Laminate, Parquet, Tiles |
| Dust capacity (vacuum cleaner) | 0.42 L |
| Charging time | 4 h |
| AC input voltage | 14.4 V |
| Battery capacity | 3200 mAh |
| Power consumption (typical) | 40 W |
| Suction power | 2300 Pa |
Weight and Dimensions| Height | 93 mm |
|---|
Details the components included in the robot's package, such as the robot, auto-empty station, and accessories.
Illustrates and labels the key components and parts of the robot and its auto-empty dust bin.
Offers essential tips for preparing the cleaning environment and the robot before starting a cleaning cycle.
Provides step-by-step instructions for the initial setup and assembly of the DEEBOT and its accessories.
Details the procedure for charging the DEEBOT, including station placement and power-on instructions.
Guides users on connecting and operating the DEEBOT via the ECOVACS HOME mobile application.
Explains how to start, pause, and return the DEEBOT to its charging station for operation.
Details the usage and maintenance of the OZMO mopping system, including water usage and carpet detection.
Provides a schedule for regular maintenance tasks and replacement frequencies for various robot parts.
Illustrates the cleaning procedures for the OZMO mopping system components, including cloths and reservoir filter.
Details the steps for cleaning and maintaining the auto-empty dust bin and its filters.
Explains the process for maintaining the main brush and side brushes of the DEEBOT.
Guides on cleaning the auto-empty station, including disposing of the dust bag and cleaning the blower cover.
Details the steps for cleaning the dust evacuation tube of the auto-empty station.
Provides guidance on cleaning other components like charging contacts and auto-empty station pins.
Explains the correct procedure for storing the DEEBOT when not in use, including charging recommendations.
Details the meaning of different indicator lights and their corresponding operational scenarios for the DEEBOT.
Provides solutions for common problems encountered with the DEEBOT, categorized by issue.
Offers troubleshooting steps and requirements for establishing a Wi-Fi connection for the DEEBOT.
Presents detailed technical specifications of the DEEBOT model and its associated accessories.
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