Why is my ECOVACS Vacuum Cleaner not charging?
- VVeronica KellyAug 17, 2025
If your ECOVACS Vacuum Cleaner isn't charging, first, ensure it's switched ON. Then, check that the Charging Contacts on the robot are properly connected to the Docking Station Pins. Also, verify that the Power Cord is firmly connected to the Docking Station and that the Docking Station is connected to the power supply. If the battery is completely discharged, please contact Customer Care for help.