19
EN
No. Malfunction Possible Causes Solutions
10
DEEBOT does not clean the
whole area.
The cleaning area is not tidy.
Remove small objects from the oor and tidy up the
cleaning area before DEEBOT starts cleaning.
11
DEEBOT reservoir drops out of
place during use.
The reservoir is not correctly installed.
Make sure DEEBOT reservoir clicks into place when
installing.
12
DEEBOT Side Brushes drop
out of place during use.
The Side Brushes are not correctly installed.
Make sure the Side Brushes click into place when
installing.
Wi-Fi Connection
Before Wi-Fi setup, make sure DEEBOT, mobile phone, and Wi-Fi network meet the following requirements.
DEEBOT and Mobile Phone Requirements
• DEEBOT is fully charged and the power switch of DEEBOT is turned on.
• Wi-Fi status light slowly ashes.
• Turn off mobile phone’s cellular data (you can turn it back on after setup).
Wi-Fi Network Requirements
• You are using a 2.4GHz or 2.4/5 GHz mixed network.
• Your router supports 802.11b/g/n and IPv4 protocol.
• Do not use a VPN (Virtual Private Network) or Proxy Server.
• Do not use a hidden network.
• WPA and WPA2 using TKIP, PSK, AES/CCMP encryption.
• WEP EAP (Enterprise Authentication Protocol) is not supported.
• Use Wi-Fi channels 1-11 in North America and channels 1-13 outside North America (refer to local regulatory agency).
• If you are using a network extender/repeater, the network name (SSID) and password are the same as your primary network.