ECOVACS DEEBOT N10 - Page 26

26
EN
No. Malfunction Possible Causes Solutions
7
DEEBOT misses cleaning
spots to be cleaned, or repeats
cleaning the area cleaned.
The cleaning cycle is interfered by small objects
or barriers on the oor.
Remove power cords and small objects from the oor to
ensure cleaning efciency. DEEBOT will automatically clean
the area missed, please avoid moving DEEBOT manually or
block the path during the cleaning cycle.
DEEBOT is working on slippery polished oors. Make sure the oor wax is dried before DEEBOT starts cleaning.
DEEBOT is unable to reach certain areas
blocked by furniture or barriers.
Tidy up the area to be cleaned by putting furniture and small
objects in their proper place.
The TrueMapping Distance Sensor is blocked.
Remove the objects that are blocking the TrueMapping
Distance Sensor.
8
DEEBOT is making too much
noise when cleaning.
DEEBOT is tangled or blocked with debris.
Clean DEEBOT as described in section 4 Maintenance and
restart. If the trouble persists, please contact Customer Care.
9
DEEBOT is not able to connect to
the home Wi-Fi network.
Incorrect home Wi-Fi username or password
entered.
Enter the correct home Wi-Fi username and password.
Incorrect App installed. Please download and install ECOVACS HOME App.
DEEBOT is not within range of your home Wi-Fi
signal.
Make sure DEEBOT is within range of your home Wi-Fi signal.
Network setup started before DEEBOT was
ready.
Turn ON Power Switch. Press the RESET Button. DEEBOT is
ready for network setup when its Wi-Fi Indicator light ashes
slowly.
DEEBOT does not support 5 GHz Wi-Fi.
Make sure the robot has been connected with 2.4 GHz Wi-Fi
network.
10
DEEBOT does not clean the
whole area.
The cleaning area is not tidy.
Remove small objects from the oor and tidy up the
cleaning area before DEEBOT starts cleaning.
11
DEEBOT reservoir drops out of
place during use.
The reservoir is not correctly installed.
Make sure DEEBOT reservoir clicks into place when
installing.
12
DEEBOT Side Brushes drop
out of place during use.
The Side Brushes are not correctly installed.
Make sure the Side Brushes click into place when
installing.