24
No. Scenario Possible Cause Solution
3
DEEBOT cannot return
to the Docking Station.
The Docking Station is not correctly placed.
Refer to Section 2.3 correctly place the Docking
Station.
The Docking Station is not correctly connected. Make sure the Docking Station is correctly connected.
The Docking Station is manually moved during the
cleaning.
It is suggested not to move the Docking Station during
the cleaning.
DEEBOT did not start cleaning from the Docking
Station.
Make sure DEEBOT starts cleaning from the Docking
Station.
4
DEEBOT misses
cleaning spots to be
cleaned, or repeats
cleaning the area
cleaned.
The cleaning cycle is interfered by small objects or
barriers on the floor.
Remove power cords and small objects from the floor
to ensure cleaning efficiency. DEEBOT will automatically
clean the area missed, please avoid moving DEEBOT
manually or block the path during the cleaning cycle.
DEEBOT is working on slippery polished floors.
Make sure the floor wax is dried before DEEBOT starts
cleaning.
DEEBOT is unable to reach certain areas blocked
by furniture or barriers.
Tidy up the area to be cleaned by putting furniture and
small objects in their proper place.
5
DEEBOT gets stuck
while working and
stops.
DEEBOT gets stuck while working and stops.
DEEBOT will try various ways to free itself. If it is
unsuccessful, manually remove the obstacles and
restart.
DEEBOT might be stuck under furniture with an
entrance of similar height.
Please set a physical barrier.
6
DEEBOT is making
too much noise when
cleaning.
DEEBOT is tangled or blocked with debris.
Clean DEEBOT as described in section Maintenance
and restart. If the trouble persists, please contact
Customer Care.
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