How to fix ECOVACS Deebot X1 Plus unable to create furniture map on App?
If your ECOVACS DEEBOT is unable to create a furniture map on the App, ensure that DEEBOT starts cleaning from the Station. Also, during cleaning, do not move DEEBOT as far as possible. Make sure DEEBOT automatically returns to the Station after cleaning.
Why is my ECOVACS Vacuum Cleaner running very loud during cleaning?
Your ECOVACS DEEBOT might be running very loudly during cleaning because the Dual Dual Side Brushes and Floating Main Brush are entangled, or the Auto-Empty Dust Bin and filter are blocked (clean the Dual Side Brushes, Floating Main Brush, Auto-Empty Dust Bin, filter, etc. regularly). Alternatively, the DEEBOT might be in Strong Mode (switch to Standard Mode).
Why ECOVACS Vacuum Cleaner has no signal and is unable to return to the Station?
If your ECOVACS DEEBOT can't find a signal and is unable to return to the Station, it could be due to several reasons. The Station might be incorrectly placed (place the Station correctly according to the instructions in the [Charging DEEBOT] section). The Station might be out of power or manually moved (check whether the Station is connected to power supply and do not move the Station). Also, the DEEBOT may not start cleaning from the Station (it is recommended that DEEBOT start cleaning from the Station). Finally, the charging route may be blocked (keep the charging route clear).
What to do if ECOVACS Vacuum Cleaner DEEBOT gets stuck while working and stops?
If your ECOVACS DEEBOT gets stuck while working, it might be tangled with something on the floor like electrical wires, curtains, or carpet fringing. The DEEBOT will attempt to free itself, but if it can't, manually remove the obstacles and restart it. Another possibility is that the DEEBOT is stuck under furniture with a similar height entrance. In this case, set a physical barrier or a Virtual Boundary in the ECOVACS HOME App.
Why ECOVACS Vacuum Cleaner returns to the Station before it has finished cleaning?
Your ECOVACS DEEBOT might be returning to the Station before finishing cleaning because the room is large and DEEBOT needs to recharge (turn on Continuous Cleaning in the App for more details). Alternatively, DEEBOT might be unable to reach certain areas blocked by furniture or barriers (tidy up the area to be cleaned by putting furniture and small objects in their proper place).
Why is my ECOVACS Vacuum Cleaner DEEBOT not able to connect to ECOVACS HOME App?
Your ECOVACS DEEBOT might not be connecting to the ECOVACS HOME App due to several reasons: an incorrect Wi-Fi username or password being entered (ensure you enter the correct credentials); the DEEBOT being out of range of your home Wi-Fi signal (move the DEEBOT closer to the Wi-Fi router); the DEEBOT not being in configuration state (connect DEEBOT to the power supply, turn it on, open the cover, and press the RESET button until you hear a voice prompt); an incorrect app being installed (download and install the ECOVACS HOME App); or not using a 2.4GHz or 2.4/5 GHz mixed network (DEEBOT does not support 5G network, so use a 2.4GHz or 2.4/5 GHz mixed network).
What to do if ECOVACS Deebot X1 Plus Vacuum Cleaner DEEBOT OZMOTM Pro 3.0 Oscillating Mopping System drops out of the place during use?
If the OZMOTM Pro 3.0 Oscillating Mopping System on your ECOVACS DEEBOT drops out of place during use, make sure DEEBOT OZMOTM Pro 3.0 Oscillating Mopping System clicks into place when installing.
Guide on how to install the dual side brushes on the DEEBOT for initial setup.
Troubleshooting steps for DEEBOT failing to connect to the ECOVACS HOME App.
Resolving issues where the DEEBOT cannot create a furniture map on the App.
Addressing problems with DEEBOT's dual side brushes dropping out during operation.
Troubleshooting no signal issues preventing DEEBOT from returning to the station.
Resolving DEEBOT returning to the station before completing the cleaning cycle.
Diagnosing and fixing issues where the DEEBOT is not charging properly.
Addressing loud running noises experienced by the DEEBOT during cleaning.
Solutions for DEEBOT getting stuck on obstacles or furniture during operation.
Troubleshooting DEEBOT's route disorder, bias, and repeated cleaning patterns.
Resolving problems with the Video Manager not opening or displaying a screen.
Addressing delays experienced in remote control commands for the DEEBOT.
Troubleshooting the AIVI Visual Detection Sensor's inability to recognize objects.
Resolving DEEBOT not initiating auto-emptying after returning to the station.
Fixing issues where the DEEBOT fails to auto-empty the dust bin.
Resolving debris accumulation within the DEEBOT's dust container.
Troubleshooting DEEBOT leaking dust or debris during the cleaning process.
Addressing abnormal noises originating from the Air Freshener.
Fixing DEEBOT's unresponsiveness to instructions from the docking station.
Solutions for DEEBOT's driving wheels being blocked by foreign objects.
Ensuring the OZMO™ Pro 3.0 Oscillating Mopping System is securely installed.
Assisting DEEBOT when it gets stuck while using the mopping system.
General| Shape | Round |
|---|---|
| Product color | Black, Grey |
| Built-in display | No |
| Number of wheels | 2 wheel(s) |
| Dust container type | Dust bag |
| Smartphone remote support | Yes |
| Package type | Box |
| Brush type | Side brush |
| Noise level | 68 dB |
| Navigation type | TrueMapping 2.0 |
| Number of brushes | 2 |
| Number of programs | 3 |
| Water tank capacity | 0.24 L |
| Dust capacity (total) | 0.4 L |
| Base station functions | Charging |
| HEPA filtration system | - |
| Floor surfaces supported | Carpet, Hard floor |
| Charging time | 6.5 h |
| Battery voltage | 14.8 V |
| Battery capacity | 5200 mAh |
| Suction power | 5000 Pa |
Weight and Dimensions| Height | 103.3 mm |
|---|---|
| Diameter | 353 mm |
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