ECOVACS DEEBOT X2 COMBO - Page 40

40EN
No. Malfunction Possible Causes Solutions
13
AIVI Camera cannot recognize
objects�
The cleaning area is not well illuminated�
Smart Recognition requires sufcient lighting� Please make sure the
areas to be cleaned are well illuminated�
AIVI Camera lens is dirty or blocked�
Clean the lens with a clean soft cloth, and make sure the sensor is not
blocked� Avoid using any detergent or cleaning spray while cleaning�
14
After returning to the Station,
DEEBOT does not empty the
Dust Bin�
The Auto-Empty function has not been turned on in
the ECOVACS HOME App�
Turn on the Auto-Empty function in the ECOVACS HOME App�
Dust Bag is not installed in the Station� Install the Dust Bag, and close the Dust Collection Cabin �
Manually moving DEEBOT back to the Station might
not trigger Auto-Empty function�
It is recommended to let DEEBOT return to the Station on its own�
Please do not manually move it�
DEEBOT automatically returns to the Station in
Video Manager mode�
DEEBOT doesn’t do cleaning task and empty the Dust Bin in Video
Manager mode� This is a normal phenomenon, please rest assured to
use�
In Do Not Disturb mode, DEEBOT will not empty the
dust after returning back to the Station�
Turn off Do Not Disturb mode in ECOVACS HOME App or manually
start dust-emptying�
The Station detects a decrease in empty efciency�
Replace the Dust Bag according to the [Maintenance] section and
close the Dust Collection Cabin� If the Dust Bag is not full when
ECOVACS HOME App prompts, you can put it back again�
If the above possible causes have been ruled out,
components of the Station may be abnormal�
Please contact Customer Care for help�
15 Fail to empty the Dust Bin�
The Station detects a decrease in empty efciency�
Replace the Dust Bag according to the [Maintenance] section and
close the Dust Collection Cabin� If the Dust Bag is not full when
ECOVACS HOME App prompts, you can put it back again�
The outlet of Dust Bin is blocked by foreign objects� Remove the Dust Bin and clean the foreign objects on the outlet�
16
The inner side of Dust Collection
Cabin is dirty�
Fine particles are absorbed in the inner side of Dust
Collection Cabin through the Dust Bag�
Clean the inner side of Dust Collection Cabin�
The Dust Bag is broken� Check the Dust Bag� Replace it�
17
Dust leakage occurs during
working�
The outlet of Dust Bin is blocked by foreign objects� Remove the Dust Bin and clean the foreign objects on the outlet�