38 ECTIVE Lithium Batteries
SERVICE / COMPLAINTS
When manufacturing ECTIVE products, we ensure compliance with the strictest
quality criteria. Accordingly, the statutory warranty for production and material
defects applies at the time of delivery.
The warranty and liability for damage are excluded in the following cases:
• Damage to the device due to overvoltage and mechanical damage.
• Connection and installation errors.
• Use of the device for unintended purposes.
• Mechanical modifications without written authorisation from the manufacturer.
• Wear and tear during normal use.
These conditions are recognised when the battery is put into operation. Any use
of the battery is at your own risk. The warranty claim can only be asserted with a
corresponding proof of purchase.
If you have any questions about your battery, please contact our customer service.
Please provide us with the article and invoice number.
Service contact
batterium GmbH
Robert-Bosch-Straße 1, 71691 Freiberg am Neckar, Germany
T: +49 7141 1410870
info@ective.de | ective.de
Tipp: When contacting us directly, please have your customer or invoice number
and the article number ready.