ADVICE IN THE EVENT OF PROBLEMS
PROBLEM CAUSE SOLUTIONS
display-control panel off no mains voltage Check power cord connection
Check fuse (on power cord)
Check at cable connection to display-control
panel
remote control not working
excessive distance from stove move nearer to stove
remote control batteries at check and change if necessary
Water not hot too much soot in heat exchanger clean heat exchanger from inside the rebox
The chimney pots and smoke ducts connected to solid fuel devices must be brushed once a year (check whether there are regu-
lations on the subject in the country of installation). If inspection and regular cleaning are not carried out, the probability of a
chimney pot re increases. In the event of a chimney pot re, proceed as follows: do not use water to extinguish; empty the pellet
hopper; contact specialist staff after the accident before starting up again.
POSSIBLE CAUSES OF SHUTDOWN
If the stove shuts down, the reason is shown on the display.
1) Broken PTC H20: shutdown due to water temperature detector failure or disconnection.
2) No expulsion: shutdown due to a fault detected by the smoke exhaust motor sensor.
3) No re: shutdown due to a drop in smoke temperature.
4) No start: shutdown due to incorrect smoke temperature during ignition.
5) Power failure: shutdown due to power failure.
6) Termoc broken: shutdown due to thermocouple failure or disconnection.
7) Over temp: shutdown when the maximum smoke temperature set is exceeded.
8) H2O temp alarm: shutdown due to a water temperature of above 90°C.
9) No depression: shutdown due to low pressure.
The message is displayed until the 0/1 key on the panel is pressed.
Do not restart the stove until the problem has been looked into and the cause removed.
To start the stove up again after a shutdown, let the shutdown procedure end (10 minutes marked by a beep) then press the 0/1
key.
Never unplug the stove while it is shutting down due to problems.
It is important to report what the panel says to the DEALER.
ADVICE IN THE EVENT OF PROBLEMS
1) Broken PTC H20 (this trips if the water temperature detector fails or is disconnected).
Check connection between the detector and the circuit board. Check operation with cold tests
2) No Expulsion (this trips if the smoke extraction speed sensor detects a fault).
- Check smoke extractor operation (speed sensor connection).
- Make sure the smoke duct is clean.
3) No re (this trips if the thermocouple detects a smoke temperature lower than the value set, which it interprets as the
absence of ames).
There may be no ames because
- there are no pellets.
- too many pellets have smothered the ames.
- the maximum thermostat/pressure switch/water safety thermostat has tripped to “stop” the gearmotor.
4) No start (this trips if no ames appear and the start-up temperature is not reached within a maximum of 15 minutes).
ENGLISH
ENGLISH
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