eeese Otto - Trouble Shooting

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9. Trouble Shooting
Check the following before contacting technical support .
PROBLEM POSSIBLE CAUSE SOLUTION
The dehumidier
will not switch on
The power is not connected
Insert the plug into the wall
outlet and make sure the
power is on
The water tank is full Empty the tank
The tank has not been replaced
correctly
Replace the tank
The set humidity level has been
reached
Lower the humidity level
Power plug or cord damaged
Contact an authorized
service centre for repair
Water removal
capacity is too low
Runtime is too short Be patient and wait
Ambient temperature or humidity is
too low
It is normal that the device
does not dehumidify in
these conditions
The device works,
but reduces the
relative humidity
insuiciently
The room is too big
We recommend using a
dehumidier with a greater
capacity
There is too much ventilation
Reduce ventilation (e.g.
close windows and shut
doors)
The air lter is clogged Clean the Pre-lter
The humidity is higher than
the ambient humidity
Set the humidity lower
than ambient humidity
The humidity is
not reducing
The dehumidier has not been used long enough
The ambient temperature is too low
The surrounding humidity level is too low
The ambient humidity level is lower than the desired humidity
level set
The air lter frame is dirty Clean the pre-lter frame
Dehumidier is
blowing out warm
air
The dried air is passed over heating
coils before it is blown into the
room as part of the dehumidifying
process
This is normal, a dehumidi-
er is not an air cooler
Water on oor
There is residual water in tank, and
the device is lurched too much by
moving
Be careful when moving
the tank